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| {| style="width:280px; border:none; background:none;" | {| style="width:280px; border:none; background:none;" | ||
| - | | [[Image:mwti_logo.gif|left]] | + | | [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]] |
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| |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| | |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| | ||
| - | <B>General</B> | + | <B><p> General</p></B> |
| * [[Main Page|<font color="blue">Home</font>]] | * [[Main Page|<font color="blue">Home</font>]] | ||
| * [[Marketing|<font color="blue">Marketing</font>]] | * [[Marketing|<font color="blue">Marketing</font>]] | ||
| * [[Events|<font color="blue">Events</font>]] | * [[Events|<font color="blue">Events</font>]] | ||
| * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | ||
| + | * [[Escan/english/Security_Awareness|<font color="blue">Security Awareness</font>]] | ||
| |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | ||
| - | <B>Knowledgebase</B> | + | <B><p> Knowledgebase</p></B> |
| * [[Technical Info|<font color="blue">Technical Information</font>]] | * [[Technical Info|<font color="blue">Technical Information</font>]] | ||
| * [[Beta Testing|<font color="blue">Beta Testing</font>]] | * [[Beta Testing|<font color="blue">Beta Testing</font>]] | ||
| * [[Release Candidate|<font color="blue">Release Candidate</font>]] | * [[Release Candidate|<font color="blue">Release Candidate</font>]] | ||
| * [[User Guide|<font color="blue">User Guides</font>]] | * [[User Guide|<font color="blue">User Guides</font>]] | ||
| + | * [[Escan/english/Technologies|<font color="blue">Technologies</font>]] | ||
| |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | ||
| - | <B> Support </B> | + | <B><p> Support</p></B> |
| * [[EMail|<font color="blue">eMail</font>]] | * [[EMail|<font color="blue">eMail</font>]] | ||
| * [[Online Chat|<font color="blue">Online Chat</font>]] | * [[Online Chat|<font color="blue">Online Chat</font>]] | ||
| * [[Telephonic Support|<font color="blue">Telephone</font>]] | * [[Telephonic Support|<font color="blue">Telephone</font>]] | ||
| + | * [[Remote Support|<font color="blue">Remote Support</font>]] | ||
| * [[Forums|<font color="blue">Forums</font>]] | * [[Forums|<font color="blue">Forums</font>]] | ||
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| - | <B>Q.How does Client Live Updater tab in eScan Management Console work? </B> | + | {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" |
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| + | | [[Image:escan-g.jpg]] | ||
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| + | |style="text-align:left;"|'''·''' [[Escan/english/eScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]] '''·''' [[Escan/english/eScan-FAQ|<font size=1.5 color="blue">FAQ</font>]] '''·''' [[Escan/english/eScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]] | ||
| + | |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]] | ||
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| + | !<h2 id="mp-tfp-h2" style="margin:0; background:#C7E587; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">eScan - FAQ's</h2> | ||
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| + | [[Image:EScan.jpg|image|right|100px]] | ||
| + | <B>Q.How does Client Live Updater in eScan Management Console work? </B> | ||
| ---- | ---- | ||
| - | The Parent/Primary server will get live alert from | + | <B>A. </B>The Parent/Primary server will get live event alerts, like processes executed on the client system, in the Client Live Updater tab of the eScan Management console.It will receive live alerts from: |
| + | |||
| # Client belonging to Parent/Primary server. | # Client belonging to Parent/Primary server. | ||
| # Secondary/Child server | # Secondary/Child server | ||
| - | # Client of Secondary/Child server. (these client alert are also available in Secondary/Child server) | + | # Client of Secondary/Child server. (these client alert will also be available in the Secondary/Child server) |
| - | Overall all the alert in a network having different location can be viewed from Primary/Parent server. | + | Overall, such event alerts in a network can be viewed from Primary/Parent server. |
| - | The customization of alert is also possible referring to Event ID generated by Live Alert, they can be stop/ignore to send alert to server. | + | [[Image:eserv-client.JPG|image|center]] |
| + | Alerts can be customized as per the Event ID generated by Live Alert: | ||
| + | |||
| + | * Open the <B>Eupdate.ini</B> file from <B>\Program files\eScan</B> folder and search for the below entries: | ||
| + | |||
| + | |||
| + | IgnoreEventIds= | ||
| + | (This entry will stop / ignore a particular event id to be broadcasted from the client system to the eScan server. <B>Note:-</B>The settings should be done on the system of which the event is required to be stopped). | ||
| + | eg: IgnoreEventIds= 102,152 | ||
| + | [The local system will not broadcast the Endpoint security (Event id=102) & File AntiVirus(Event | ||
| + | id=152) to the eScan Server]. | ||
| + | |||
| + | |||
| + | ---- | ||
| + | |||
| + | SendOnlyEventIds= | ||
| + | (This entry will only broadcast a particular event id to the eScan Server. <B>Note:-</B>The settings should be done on the system of which the event is required to be broadcasted). | ||
| + | |||
| + | eg: SendOnlyEventIds=102,152 | ||
| + | The local system will broadcast only the Endpoint security (Event id=102) & File AntiVirus(Event | ||
| + | id=152)events to the eScan Server). | ||
| + | |||
| + | |||
| + | ---- | ||
| + | |||
| + | IgnoreEventIdsServToServ= | ||
| + | (This entry is valid for stopping the broadcast of a particular event alerts from one eScan server to another eScan Server. For instance from a secondary eScan server to a primary eScan server. <B>Note:-</B>The settings should be done on the system of the eScan server of which the event is required to stopped). | ||
| + | IgnoreEventIdsServToServ=102,152 | ||
| + | |||
| + | |||
| + | ---- | ||
| + | |||
| + | SendOnlyEventIdsServToServ= | ||
| + | (This entry is valid for broadcasting a paritcular event alerts only from one eScan server to another eScan Server. <B>Note:-</B>The settings should be done on the local system of the eScan server of which the event is required to be broadcasted). | ||
| + | SendOnlyEventIdsServToServ=102,152 | ||
| + | |||
| + | For multiple event id's to be added in the above entry (,)as a separator should be used. | ||
| - | [[Image:eserv-client.JPG|image|center]] | ||
| ---- | ---- | ||
| <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> | <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> | ||
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[edit]
eScan - FAQ's
 Q.How does Client Live Updater in eScan Management Console work? A. The Parent/Primary server will get live event alerts, like processes executed on the client system, in the Client Live Updater tab of the eScan Management console.It will receive live alerts from:
Overall, such event alerts in a network can be viewed from Primary/Parent server.  Alerts can be customized as per the Event ID generated by Live Alert:
IgnoreEventIds= (This entry will stop / ignore a particular event id to be broadcasted from the client system to the eScan server. Note:-The settings should be done on the system of which the event is required to be stopped). eg: IgnoreEventIds= 102,152 [The local system will not broadcast the Endpoint security (Event id=102) & File AntiVirus(Event id=152) to the eScan Server].
SendOnlyEventIds= (This entry will only broadcast a particular event id to the eScan Server. Note:-The settings should be done on the system of which the event is required to be broadcasted). eg: SendOnlyEventIds=102,152 The local system will broadcast only the Endpoint security (Event id=102) & File AntiVirus(Event id=152)events to the eScan Server).
IgnoreEventIdsServToServ= (This entry is valid for stopping the broadcast of a particular event alerts from one eScan server to another eScan Server. For instance from a secondary eScan server to a primary eScan server. Note:-The settings should be done on the system of the eScan server of which the event is required to stopped). IgnoreEventIdsServToServ=102,152
SendOnlyEventIdsServToServ= (This entry is valid for broadcasting a paritcular event alerts only from one eScan server to another eScan Server. Note:-The settings should be done on the local system of the eScan server of which the event is required to be broadcasted). SendOnlyEventIdsServToServ=102,152 For multiple event id's to be added in the above entry (,)as a separator should be used.
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