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| # [[#anchor12|<font color="blue">Is it possible to uninstall eScan on a computer and install on another | # [[#anchor12|<font color="blue">Is it possible to uninstall eScan on a computer and install on another | ||
| computer, using same license? If possible, please what are the steps, since the activation code is needed and I don't know where to find it?</font>]]<br/> | computer, using same license? If possible, please what are the steps, since the activation code is needed and I don't know where to find it?</font>]]<br/> | ||
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| + | # '''After applying the eScan License Key, the "Invalid License Key" message pops up '''<span id="anchor1"></span><br/><br/>'''Answer:'''<br/> | ||
| + | <br><br>The above message could be for any of the below reasons:<br><br> | ||
| + | :a. Length of standard key or activation code is not equal to 37.<br> | ||
| + | :b. After decoding standard key if number of months is greater than 120 .i.e. 10 yrs.<br> | ||
| + | :c. eScan ISS key has been issued and user enters eScan for Antivirus key .i.e.different product.<br> | ||
| + | :d. Client is registering online and he has an invalid standard key.<br> | ||
| + | :e. Unable to decode the key.<br> | ||
| + | :f. Key has expired.<br> | ||
| + | <div style="text-align: right;">[[#topindex|<font color=“blue”>Back to Top</font>]]</div><br/><ol start="2"> | ||
| + | <li>'''I am getting this message "Incorrect System Date! Please Check your system Date and Time" when applying the license key'''<span id="anchor2"></span><br/><br/>'''Answer:'''<br/> | ||
| + | This could happen if the system/computer date was wrongly set to a date other then the current date.<br> | ||
| + | In such cases we request the customers to send '''c:\program files\escan\log\Evallic.log''' and '''c:\program files\escan\License.ini''' files to register@escanav.com<br>Register will then provide "LicFix.exe" and will delete the activation details from our database.<br> | ||
| + | Customer has to just run LicFix.exe and then activate the same system Online.<br/><div style="text-align: right;">[[#topindex|<font color=“blue”>Back to Top</font>]]</div></li><br/> | ||
Revision as of 05:54, 12 October 2010
Index
eScan License Keys
- After applying the eScan License Key, the "Invalid License Key" message pops up
- I am getting this message "Incorrect System Date! Please Check your system Date and Time" when applying the license key
- When adding the eScan key I get the message "Key Already exists".
- I am getting the message "Activation failed! Please check your proxy-settings and try again later"
- License key was already activated elsewhere or the key does not belong to this computer
- Invalid License Key! Please Check your System Date and Time
- Whenever I apply the eScan License key I get this message "Key not present in our database".
- Message: Sorry! another Standard Key can not be added before activating the existing Standard KeyKey not present in our database
- Why am I getting "Invalid Activation Code" when I apply the eScan Activation Code?
- This License Key is for Version 9x.To upgrade to version 10, please type the following link in your internet browser http://www.mwti.net/v10upgrade or email to support@mwti.net'. I am getting this message after upgrading to eScan 10 version.
- What is 60 characters Activation Code?
- Is it possible to uninstall eScan on a computer and install on another
computer, using same license? If possible, please what are the steps, since the activation code is needed and I don't know where to find it?
- After applying the eScan License Key, the "Invalid License Key" message pops up
Answer:
The above message could be for any of the below reasons:
- a. Length of standard key or activation code is not equal to 37.
- b. After decoding standard key if number of months is greater than 120 .i.e. 10 yrs.
- c. eScan ISS key has been issued and user enters eScan for Antivirus key .i.e.different product.
- d. Client is registering online and he has an invalid standard key.
- e. Unable to decode the key.
- f. Key has expired.
- I am getting this message "Incorrect System Date! Please Check your system Date and Time" when applying the license key
Answer:
This could happen if the system/computer date was wrongly set to a date other then the current date.
In such cases we request the customers to send c:\program files\escan\log\Evallic.log and c:\program files\escan\License.ini files to register@escanav.com
Register will then provide "LicFix.exe" and will delete the activation details from our database.
Customer has to just run LicFix.exe and then activate the same system Online.
