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-How can I stop emails, scanned by Mailscan, from being deleted due to the SURBL / RBL checks. These emails should automatically be quarantined instead of being deleted? +{| class="wikitable" border="0"
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 +{| style="width:100px; border:none; background:none;"
 +| [[Image:Mailscan_write.JPG]]
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 +|style="text-align:left;"|'''·''' [[Escan/english/MailscanScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]&nbsp;&nbsp;'''·''' [[User Guide|<font size=1.5 color="blue">User Guide</font>]]
 +|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]]
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 +<B>Q. How can I stop emails, scanned by Mailscan, from being deleted due to the SURBL / RBL checks. These emails should automatically be quarantined instead of being deleted? </B>
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While While
- Deleteflags=2 (this will quarantine the emails found in the SURBL/RBL listing).+ Deleteflags=2 (this will delete the emails found in the SURBL/RBL listing).

Current revision

Image:Mailscan_write.JPG
· Articles  · FAQ  · Troubleshooting  · User Guide   · Technical Information - Main Page

MailScan - Troubleshooting

image


Q. How can I stop emails, scanned by Mailscan, from being deleted due to the SURBL / RBL checks. These emails should automatically be quarantined instead of being deleted?



Solution:

To stop emails being deleted due to SURBL / RBL listing, follow the below steps:

  1. Open the mailscan.ini in \program files\mailscan folder,
  2. set the value for
 Deleteflags=0 (this will quarantine the emails found in the SURBL/RBL listing).

While

Deleteflags=2 (this will delete the emails found in the SURBL/RBL listing).




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