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Revision as of 07:27, 7 August 2009
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-<B>General</B>+
-* [[Main Page|<font color="blue">Home</font>]]+
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| [[Image:Mailscan_write.JPG]] | [[Image:Mailscan_write.JPG]]
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While While
- Deleteflags=2 (this will quarantine the emails found in the SURBL/RBL listing).+ Deleteflags=2 (this will delete the emails found in the SURBL/RBL listing).

Current revision

Image:Mailscan_write.JPG
· Articles  · FAQ  · Troubleshooting  · User Guide   · Technical Information - Main Page

MailScan - Troubleshooting

image


Q. How can I stop emails, scanned by Mailscan, from being deleted due to the SURBL / RBL checks. These emails should automatically be quarantined instead of being deleted?



Solution:

To stop emails being deleted due to SURBL / RBL listing, follow the below steps:

  1. Open the mailscan.ini in \program files\mailscan folder,
  2. set the value for
 Deleteflags=0 (this will quarantine the emails found in the SURBL/RBL listing).

While

Deleteflags=2 (this will delete the emails found in the SURBL/RBL listing).




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