eScan Blog
eScan Website
eScan Forum
eScan Feeds From eScan Wiki
(Difference between revisions)
| Revision as of 07:42, 15 June 2009 WikiSysop (Talk | contribs) ← Previous diff |
Revision as of 10:35, 21 June 2009 WikiSysop (Talk | contribs) Next diff → |
||
| Line 25: | Line 25: | ||
| * [[Forums|<font color="blue">Forums</font>]] | * [[Forums|<font color="blue">Forums</font>]] | ||
| |} | |} | ||
| + | I am getting eScan dump error in eScan version 10. | ||
| + | |||
| + | |||
| + | <B> Solution:- </B> | ||
| If you happen to face eScan dump error problem, make sure that you try to reproduce it. If it is reproducable, please do the following settings: | If you happen to face eScan dump error problem, make sure that you try to reproduce it. If it is reproducable, please do the following settings: | ||
Revision as of 10:35, 21 June 2009
|
General |
Knowledgebase |
Support |
I am getting eScan dump error in eScan version 10.
Solution:-
If you happen to face eScan dump error problem, make sure that you try to reproduce it. If it is reproducable, please do the following settings:
- Go to regedit
- HKLM/Software/Microworld/eScan for windows/Mwmonitor ==> Change the value of Reg_Dword debug = 1
- Then try to reproduce the problem.
- If it gets reproduce hard boot the system.
- Start the system in SAFE MODE.
- DO NOT start the system in normal mode, otherwise the logs will get deleted.
- After booting in safe mode, go to c:\program files\escan\log folder.
- Copy monvir.log file to some other location other than c:\program files\escan\log folder.
- Send that file to us at qa@mwti.net alongwith the steps you followed to reproduce the problem.
Email us your feedback to solutions@mwti.net
