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* [[Telephonic Support|<font color="blue">Telephone</font>]] * [[Telephonic Support|<font color="blue">Telephone</font>]]
* [[Forums|<font color="blue">Forums</font>]] * [[Forums|<font color="blue">Forums</font>]]
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 +|style="text-align:left;"|'''·''' [[Escan/english/MailscanScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]
 +|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]]
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-How can I stop emails, scanned by Mailscan, from being deleted due to the SURBL / RBL checks. These emails should automatically be quarantined instead of being deleted? + 
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 +<B>Q. How can I stop emails, scanned by Mailscan, from being deleted due to the SURBL / RBL checks. These emails should automatically be quarantined instead of being deleted? </B>

Revision as of 07:27, 7 August 2009

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

MailScan - Troubleshooting

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Q. How can I stop emails, scanned by Mailscan, from being deleted due to the SURBL / RBL checks. These emails should automatically be quarantined instead of being deleted?



Solution:

To stop emails being deleted due to SURBL / RBL listing, follow the below steps:

  1. Open the mailscan.ini in \program files\mailscan folder,
  2. set the value for
 Deleteflags=0 (this will quarantine the emails found in the SURBL/RBL listing).

While

Deleteflags=2 (this will quarantine the emails found in the SURBL/RBL listing).




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