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| * [[Telephonic Support|<font color="blue">Telephone</font>]] | * [[Telephonic Support|<font color="blue">Telephone</font>]] | ||
| + | * [[Remote Support|<font color="blue">Remote Support</font>]] | ||
| * [[Forums|<font color="blue">Forums</font>]] | * [[Forums|<font color="blue">Forums</font>]] | ||
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Revision as of 09:31, 11 September 2009
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General |
Knowledgebase |
Support |
Q. After installing eScan on Windows 2008 64 bit edition, DNS, ADS doesn't work and also not able to connect to internet or LAN?
A.
- Click on Start
- Click on Run. In the Run box type cmd and click on OK
- In the command prompt, go to windows folder (i.e. %windir%) and type
inst_tsp 2 2
(refer to image)
then type
inst_tspx 2 2
(refer to image)
- Then rename the inst_tsp.exe to inst_tsp.old
(refer to image)
and then rename inst_tspx.exe to inst_tspx.old (refer to image)
and then restart the machine
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