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{| class="wikitable" border="0" {| class="wikitable" border="0"
-|-+ 
{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;"
| style="width:56%; color:#000;" | | style="width:56%; color:#000;" |
{| style="width:280px; border:none; background:none;" {| style="width:280px; border:none; background:none;"
-| [[Image:mwti_logo.gif|left]]+| [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]]
|} |}
|width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;|
-<B>General</B>+&nbsp;<B>General</B>
* [[Main Page|<font color="blue">Home</font>]] * [[Main Page|<font color="blue">Home</font>]]
* [[Marketing|<font color="blue">Marketing</font>]] * [[Marketing|<font color="blue">Marketing</font>]]
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* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]
|width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" |
-<B>Knowledgebase</B>+&nbsp;<B>Knowledgebase</B>
* [[Technical Info|<font color="blue">Technical Information</font>]] * [[Technical Info|<font color="blue">Technical Information</font>]]
* [[Beta Testing|<font color="blue">Beta Testing</font>]] * [[Beta Testing|<font color="blue">Beta Testing</font>]]
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* [[User Guide|<font color="blue">User Guides</font>]] * [[User Guide|<font color="blue">User Guides</font>]]
|width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" |
-<B> Support </B>+&nbsp;<B><p>&nbsp;&nbsp;Support</p></B>
* [[EMail|<font color="blue">eMail</font>]] * [[EMail|<font color="blue">eMail</font>]]
* [[Online Chat|<font color="blue">Online Chat</font>]] * [[Online Chat|<font color="blue">Online Chat</font>]]
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| style="width:15%; color:#000;" | | style="width:15%; color:#000;" |
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|style="text-align:left;"|'''·''' [[Escan/english/MailscanScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]] |style="text-align:left;"|'''·''' [[Escan/english/MailscanScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]
|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]] |style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]]
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|} |}

Revision as of 10:07, 4 June 2010

 General

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  Support

Image:Mailscan_write.JPG
· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

MailScan - Troubleshooting

image


Q. How can I stop emails from being quarantined due to HTML SRC=CID... and for Non-Verified Sender-Single URL. I have Mailscan for SMTP?



Solution: To stop emails from being quarantined due to HTML SRC=CID... and for Non-Verified Sender-Single URL, follow the below steps:

1. Open Mailscan.ini from \Program Files\Mailscan folder (Mailscan installed directory),

2. Locate the below entries and change the value as given below:

ConsiderCIDasSrcString=0
ConsiderAttWithCIDasSpam=0
ScoreForNonVerifiedSender=5
ScoreForNonVerifiedSenderSingleURL=5

3. Then restart the Mailscan for SMTP service.




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