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# Open the file Mailscan.ini with Notepad, | # Open the file Mailscan.ini with Notepad, | ||
# Search for IPIgnoreList= | # Search for IPIgnoreList= | ||
- | # Enter the IP (For example: the entry will look like: IpIgnoreList=200.100.111.112) you want to allow, | + | # Enter the IP (For example: the entry will look like: '''IpIgnoreList=200.100.111.112''') you want to allow, |
# Save & Close the file. | # Save & Close the file. | ||
# Run / Execute "mailscan.exe" from eScan Installed Directory path (\Program files\eScan) & restart the browser (Reboot of the system is recommended). | # Run / Execute "mailscan.exe" from eScan Installed Directory path (\Program files\eScan) & restart the browser (Reboot of the system is recommended). |
Revision as of 10:44, 18 August 2010
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eScan - Troubleshooting
Q. While trying to download any file / view reports from a Intranet site (For example: http://200.100.111.112) it takes time to download the same on the system having eScan installed with Web Protection enabled. Disabling / Pausing eScan protection solves the problem and user can download the files / view the reports properly without any delay.
Solution:- To allow blocking of IP based local intranet from being blocked by eScan web-protection, follow the below settings:
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