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| [[Image:EScan.jpg|image|right|100px]] | [[Image:EScan.jpg|image|right|100px]] | ||
| - | <B>Q. eScan web-protection blocks my local ip based intranet website.How should I stop eScan web-protection from blocking intranet website? </B> | + | <B>Q. When trying to download any file / view reports from a Intranet site (For example: http://200.100.111.112) it takes time to download the same on the system having eScan installed with Web Protection enabled. Disabling / Pausing eScan protection solves the problem and user can download the files / view the reports properly without any delay.</B> |
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| To allow blocking of IP based local intranet from being blocked by eScan web-protection, follow the below settings: | To allow blocking of IP based local intranet from being blocked by eScan web-protection, follow the below settings: | ||
| - | # Open Command Prompt, | + | |
| - | # Go to the eScan Installed Directory path, | + | # Go to the eScan Installed Directory path (\Program files\eScan), |
| # Open file Mailscan.ini with Notepad, | # Open file Mailscan.ini with Notepad, | ||
| # Search for IPIgnoreList= | # Search for IPIgnoreList= | ||
| - | # Enter the IP (for eg. the local intranet ip) you want to allow, | + | # Enter the IP (For example: the entry will look like: IpIgnoreList=200.100.111.112) you want to allow, |
| # Save & Close. | # Save & Close. | ||
| # Run mailscan.exe from the command prompt (from the eScan directory) & restart the browser. | # Run mailscan.exe from the command prompt (from the eScan directory) & restart the browser. | ||
Revision as of 09:28, 18 August 2010
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eScan - Troubleshooting
 Q. When trying to download any file / view reports from a Intranet site (For example: http://200.100.111.112) it takes time to download the same on the system having eScan installed with Web Protection enabled. Disabling / Pausing eScan protection solves the problem and user can download the files / view the reports properly without any delay.
Solution:- To allow blocking of IP based local intranet from being blocked by eScan web-protection, follow the below settings:
Email us your feedback to solutions@mwti.net |
