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Revision as of 08:31, 30 August 2010

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - FAQ's

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Q.How does Client Live Updater in eScan Management Console work?


A. The Parent/Primary server will get live event alerts, like processes executed on the client system, in the Client Live Updater tab of the eScan Management console.It will receive live alerts from:

  1. Client belonging to Parent/Primary server.
  2. Secondary/Child server
  3. Client of Secondary/Child server. (these client alert will also be available in the Secondary/Child server)

Overall, such event alerts in a network can be viewed from Primary/Parent server.

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Alerts can be customized as per the Event ID generated by Live Alert:

  • Open the Eupdate.ini file from \Program files\eScan folder and search for the below entries:


IgnoreEventIds= 

(This entry will stop / ignore a particular event id to be broadcasted from the client system to the eScan server. Note:-The settings should be done on the system of which the event is required to be stopped).

eg: IgnoreEventIds= 102,152
[The local system will not broadcast the Endpoint security (Event id=102) & File AntiVirus(Event 
id=152) to the eScan Server].



SendOnlyEventIds=

(This entry will only broadcast a particular event id to the eScan Server. Note:-The settings should be done on the system of which the event is required to be broadcasted).

eg: SendOnlyEventIds=102,152
The local system will broadcast only the Endpoint security (Event id=102) & File AntiVirus(Event 
id=152)events to the eScan Server). 



IgnoreEventIdsServToServ=

(This entry is valid for stopping the broadcast of a particular event alerts from one eScan server to another eScan Server. For instance from a secondary eScan server to a primary eScan server. Note:-The settings should be done on the system of the eScan server of which the event is required to stopped).

IgnoreEventIdsServToServ=102,152



SendOnlyEventIdsServToServ=

(This entry is valid for broadcasting a paritcular event alerts only from one eScan server to another eScan Server. Note:-The settings should be done on the local system of the eScan server of which the event is required to be broadcasted).

SendOnlyEventIdsServToServ=102,152
For multiple event id's to be added in the above entry (,)as a separator should be used.



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