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<B>A. </B> | <B>A. </B> | ||
+ | # Click on Start | ||
+ | [[Image:run1.JPG|frame|center|100px]] | ||
+ | |||
+ | # Click on Run. In the Run box type <B>cmd</B> and click on <B>OK</B> | ||
+ | [[Image:run-cmd.JPG|frame|center|100px]] | ||
+ | |||
+ | # In the command prompt, go to windows folder (i.e. %windir%) and type | ||
+ | |||
+ | inst_tsp 2 2 | ||
+ | |||
+ | (refer to image) | ||
+ | [[Image:cmd-inst-tsp.JPG|frame|center|100px]] | ||
+ | |||
+ | then type | ||
+ | inst_tspx 2 2 | ||
+ | |||
+ | (refer to image) | ||
+ | [[Image:cmd-inst-tspx.JPG|frame|center|100px]] | ||
+ | |||
+ | # Then rename the inst_tsp.exe to inst_tsp.old | ||
+ | (refer to image) | ||
+ | [[Image:ren-inst-tsp.JPG|frame|center|100px]] | ||
+ | |||
+ | and | ||
+ | then rename inst_tspx.exe to inst_tspx.old | ||
+ | (refer to image) | ||
+ | [[Image:ren-inst-tspx.JPG|frame|center|100px]] | ||
+ | |||
+ | |||
+ | and then restart the machine | ||
+ | |||
Revision as of 07:25, 19 June 2009
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Q. After installing eScan on Windows 2008 64 bit edition, DNS, ADS doesn't work and also not able to connect to internet or LAN?
A.
- Click on Start
- Click on Run. In the Run box type cmd and click on OK
- In the command prompt, go to windows folder (i.e. %windir%) and type
inst_tsp 2 2
(refer to image)
then type
inst_tspx 2 2
(refer to image)
- Then rename the inst_tsp.exe to inst_tsp.old
(refer to image)
and then rename inst_tspx.exe to inst_tspx.old (refer to image)
and then restart the machine
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