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* [[Online Chat|<font color="blue">Online Chat</font>]] * [[Online Chat|<font color="blue">Online Chat</font>]]
* [[Telephonic Support|<font color="blue">Telephone</font>]] * [[Telephonic Support|<font color="blue">Telephone</font>]]
 +* [[Remote Support|<font color="blue">Remote Support</font>]]
* [[Forums|<font color="blue">Forums</font>]] * [[Forums|<font color="blue">Forums</font>]]
|} |}

Revision as of 08:11, 11 September 2009

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

eScan - Troubleshooting

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Q. eScan web-protection blocks my local ip based intranet website.How should I stop eScan web-protection from blocking intranet website?



Solution:-

To allow blocking of IP based local intranet from being blocked by eScan web-protection, follow the below settings:

  1. Open Command Prompt,
  2. Go to the eScan Installed Directory path,
  3. Open file Mailscan.ini with Notepad,
  4. Search for IPIgnoreList=
  5. Enter the IP (for eg. the local intranet ip) you want to allow,
  6. Save & Close.
  7. Run mailscan.exe from the command prompt (from the eScan directory) & restart the browser.
  8. Reboot of the system is recommended



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