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| - | <B>A.</B> We have implemented ERS ( eScan Remote support ) feature in eScan itself.You just have to right click on "Red shield" icon and click on "eScan Remote support" | + | <B>Answer.</B> |
| - | This will be available after applying the latest eScan HOTFIX [[Hotfixes | (Click here for eScan Hotfix Download Link)]]. | + | * We have implemented ERS ( eScan Remote support ) feature in eScan itself. |
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| + | * You just have to right click on "Red shield" icon and click on "eScan Remote support" <br/> | ||
| + | :This will be available after applying the latest eScan HOTFIX [[Hotfixes | (Click here for eScan Hotfix Download Link)]]. | ||
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| + | *Yes, you have to download Teamviewer to either initiate the connection with client or to Give a remote connection to another person. | ||
| - | Yes, you have to download Teamviewer to either initiate the connection with client or to Give a remote connection to another person. | ||
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| <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> | <B><I><font size=2>Email us your feedback to [mailto:solutions@mwti.net solutions@mwti.net]</font></I></B> | ||
Revision as of 10:43, 19 October 2009
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 Q. What is eScan Remote Support (ERS)? How do I login to remote computer. Does it mean that I have to download team viewer to be able to access remote computer?
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