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Q. I have the ZoneAlarm Firewall installed. After installing eScan, I keep gettings messages from ZoneAlarm about download.exe,trayicos.exe, etc. trying to connect to the Internet! What should I do?

A. Please exclude the following executables from inside ZoneAlarm:

1. SPOOLER.EXE
2. TRAYICOS.EXE
3. TRAYICOC.EXE
4. DOWNLOAD.EXE
5. TRAYICO.EXE
6. SMTPSEND.EXE

After excluding the above, you will not get any messages.

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