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Q. How do I retrieve any of the emails that has been quarantined by eScan inside the Quarantine Folder?
A. Go to the eScan Quarantine Folder.
- Identify the eMail you want by checking the MSG files.
- Rename the required .MSG file(s) to .EML
- Disable eScan eMail Scanning facility (right-click on eScan icon in task-tray and click on disable email scan).
- Start Outlook
- Send yourself an email with the .EML file(s) as an attachment.
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