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MailScan - FAQ's


Q. How can I configure MailScan to avoid deletion of Microsoft Office attachments?

A. To be done only on MailScan machine

  1. Go to the Command prompt. Click on Start >> Run >> cmd
  2. Go to C:\Program files\MailScan folder
  3. Type the command killproc Mailscan.exe and press Enter
  4. Rename the file Mailscan.exe to Mailscan.old
  5. Download the file from the link:
  6. Copy the new Mailscan.exe to C:\Program files\MailScan folder
  7. Restart the MailScan service from services.msc

With these changes MailScan will not delete any Microsoft Office attachments.

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