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MailScan - Troubleshooting

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Q. In Mailscan for Exchange (installed in Gateway mode) - Raspop logs does not get created in the Windows 2008 (64bit-OS)


Solution:

1. Download the Raspop.zip. (Click here to download the Raspop.zip)

2. Extract the Raspop.exe from Raspop.zip to the C:\ drive

Then follow the below mentioned steps:

  1. Goto the Command prompt. Start>>Run>>Cmd.
  2. Goto C:\Program file(x86)\mailscan folder.
  3. Type the command 
 killproc raspop.exe and press Enter.
  1. Rename the file raspop.exe to raspop.old
  2. Copy the new raspop.exe from the C:\ drive to the C:\Program file(x86)\mailscan folder.
  3. Then restart the machine and check the log files after downloading the mails by raspop.

Raspop.exe version: 4.0.1.9 



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