Escan/english/MailScan-TR5

MailScan - Troubleshooting

Q. Can I stop a blacklisted ip address from doing RCPT command. I have Mailscan for SMTP? Solution: Yes. To stop blacklisted ip address from doing RCPT command when using Mailscan for SMTP, follow the below steps: 1. Start the Windows registry (you can refer to FAQ - How to start the windows registry editor?) 2. In the registry key, HKEY_LOCAL_MACHINE\SOFTWARE\Microworld\MailScan for SMTP\SmtpServer1 Check for the entry and make the value as given below, DropConnectionImmediatelyOnRuleFailure=1 3. Restart the Mailscan for SMTP Service. *Email us your feedback to solutions@mwti.net*