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{| class="wikitable" border="0" {| class="wikitable" border="0"
-|- 
-{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" 
-<!-- 
-| style="width:56%; color:#000;" | 
-{| style="width:280px; border:none; background:none;" 
-| [[Image:mwti_logo.gif|frame|left|100px|<!--We add confidence to computing]] 
-|} 
---> 
-|width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| 
-<B>General</B> 
-* [[Main Page|<font color="blue">Home</font>]] 
-* [[Marketing|<font color="blue">Marketing</font>]] 
-* [[Events|<font color="blue">Events</font>]] 
-* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] 
-|width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | 
-<B>Knowledgebase</B> 
-* [[Technical Info|<font color="blue">Technical Information</font>]] 
-* [[Beta Testing|<font color="blue">Beta Testing</font>]] 
-* [[Release Candidate|<font color="blue">Release Candidate</font>]] 
-* [[User Guide|<font color="blue">User Guides</font>]] 
-|width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | 
-<B> Support </B> 
-* [[EMail|<font color="blue">eMail</font>]] 
-* [[Online Chat|<font color="blue">Online Chat</font>]] 
-* [[Telephonic Support|<font color="blue">Telephone</font>]] 
-* [[Remote Support|<font color="blue">Remote Support</font>]] 
-* [[Forums|<font color="blue">Forums</font>]] 
|} |}
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| style="width:15%; color:#000;" | | style="width:15%; color:#000;" |
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| [[Image:Mailscan_write.JPG]] | [[Image:Mailscan_write.JPG]]
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-|style="text-align:left;"|'''·''' [[Escan/english/MailscanScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]+|style="text-align:left;"|'''·''' [[Escan/english/MailscanScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]&nbsp;&nbsp;'''·''' [[User Guide|<font size=1.5 color="blue">User Guide</font>]]
|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]] |style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]]
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[[Image:MailScan.jpg|image|right|100px]] [[Image:MailScan.jpg|image|right|100px]]
-<B>Q. How do I configure MailScan to avoid deleting Microsoft Office attachments?</B>+<B>Q. How can I configure MailScan to avoid deletion of Microsoft Office attachments?</B>
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# Type the command '''killproc Mailscan.exe''' and press Enter # Type the command '''killproc Mailscan.exe''' and press Enter
# Rename the file Mailscan.exe to Mailscan.old # Rename the file Mailscan.exe to Mailscan.old
-# Download the file from the link: <font color="blue">http://download1.mwti.net/download/temp/MAILSCAN.exe.dave</font>+# Download the file from the link: <font color="blue">http://download1.mwti.net/download/temp/MAILSCAN.exe</font>
-# Rename the file to Mailscan.exe+
# Copy the new Mailscan.exe to C:\Program files\MailScan folder # Copy the new Mailscan.exe to C:\Program files\MailScan folder
# Restart the MailScan service from services.msc # Restart the MailScan service from services.msc

Current revision

Image:Mailscan_write.JPG
· Articles  · FAQ  · Troubleshooting  · User Guide   · Technical Information - Main Page

MailScan - FAQ's

image

Q. How can I configure MailScan to avoid deletion of Microsoft Office attachments?


A. To be done only on MailScan machine

  1. Go to the Command prompt. Click on Start >> Run >> cmd
  2. Go to C:\Program files\MailScan folder
  3. Type the command killproc Mailscan.exe and press Enter
  4. Rename the file Mailscan.exe to Mailscan.old
  5. Download the file from the link: http://download1.mwti.net/download/temp/MAILSCAN.exe
  6. Copy the new Mailscan.exe to C:\Program files\MailScan folder
  7. Restart the MailScan service from services.msc

With these changes MailScan will not delete any Microsoft Office attachments.



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