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| - | In Mailscan for Exchange (installed in Gateway mode) - Raspop logs does not get created in the Windows 2008 (64bit-OS) | + | |
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| + | |style="text-align:left;"|'''·''' [[Escan/english/MailscanScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]] '''·''' [[Escan/english/MailScan-FAQ|<font size=1.5 color="blue">FAQ</font>]] '''·''' [[Escan/english/MailScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]] | ||
| + | |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]] | ||
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| + | <B>Q. In Mailscan for Exchange (installed in Gateway mode) - Raspop logs does not get created in the Windows 2008 (64bit-OS)</B> | ||
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| <B>Solution</B>: | <B>Solution</B>: | ||
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| Then follow the below mentioned steps: | Then follow the below mentioned steps: | ||
| - | 1. Goto the Command prompt. Start>>Run>>Cmd. | + | # Goto the Command prompt. Start>>Run>>Cmd. |
| - | 2. Goto C:\Program file(x86)\mailscan folder. | + | # Goto C:\Program file(x86)\mailscan folder. |
| - | 3. Type the command | + | # Type the command |
| killproc raspop.exe and press Enter. | killproc raspop.exe and press Enter. | ||
| - | 4. Rename the file raspop.exe to raspop.old | + | # Rename the file raspop.exe to raspop.old |
| - | 5. Copy the new raspop.exe from the C:\ drive to the C:\Program file(x86)\mailscan folder. | + | # Copy the new raspop.exe from the C:\ drive to the C:\Program file(x86)\mailscan folder. |
| - | 6. Then restart the machine and check the log files after downloading the mails by raspop. | + | # Then restart the machine and check the log files after downloading the mails by raspop. |
| <B>Raspop.exe version: 4.0.1.9</B> | <B>Raspop.exe version: 4.0.1.9</B> | ||
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