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Revision as of 07:50, 29 September 2009
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# Type the command '''killproc Mailscan.exe''' and press Enter # Type the command '''killproc Mailscan.exe''' and press Enter
# Rename the file Mailscan.exe to Mailscan.old # Rename the file Mailscan.exe to Mailscan.old
-# Download the file from the link: <font color="blue">http://download1.mwti.net/download/temp/MAILSCAN.exe.dave</font>+# Download the file from the link: <font color="blue">http://download1.mwti.net/download/temp/MAILSCAN.exe</font>
-# Rename the file to Mailscan.exe+
# Copy the new Mailscan.exe to C:\Program files\MailScan folder # Copy the new Mailscan.exe to C:\Program files\MailScan folder
# Restart the MailScan service from services.msc # Restart the MailScan service from services.msc

Revision as of 08:23, 29 September 2009

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

MailScan - FAQ's

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Q. How do I configure MailScan to avoid deleting Microsoft Office attachments?


A. To be done only on MailScan machine

  1. Go to the Command prompt. Click on Start >> Run >> cmd
  2. Go to C:\Program files\MailScan folder
  3. Type the command killproc Mailscan.exe and press Enter
  4. Rename the file Mailscan.exe to Mailscan.old
  5. Download the file from the link: http://download1.mwti.net/download/temp/MAILSCAN.exe
  6. Copy the new Mailscan.exe to C:\Program files\MailScan folder
  7. Restart the MailScan service from services.msc

With these changes MailScan will not delete any Microsoft Office attachments.



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