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* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]
|width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" |
-&nbsp;<B>Knowledgebase</B>+&nbsp;<B><p>&nbsp;&nbsp;Knowledgebase</p></B>
* [[Technical Info|<font color="blue">Technical Information</font>]] * [[Technical Info|<font color="blue">Technical Information</font>]]
* [[Beta Testing|<font color="blue">Beta Testing</font>]] * [[Beta Testing|<font color="blue">Beta Testing</font>]]
* [[Release Candidate|<font color="blue">Release Candidate</font>]] * [[Release Candidate|<font color="blue">Release Candidate</font>]]
* [[User Guide|<font color="blue">User Guides</font>]] * [[User Guide|<font color="blue">User Guides</font>]]
 +* [[Escan/english/Technologies|<font color="blue">Technologies</font>]]
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&nbsp;<B><p>&nbsp;&nbsp;Support</p></B> &nbsp;<B><p>&nbsp;&nbsp;Support</p></B>

Revision as of 11:00, 30 August 2010

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Image:Mailscan_write.JPG
· Articles  · FAQ  · Troubleshooting  · User Guide   · Technical Information - Main Page

MailScan - FAQ's

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Q. How can I configure MailScan to avoid deletion of Microsoft Office attachments?


A. To be done only on MailScan machine

  1. Go to the Command prompt. Click on Start >> Run >> cmd
  2. Go to C:\Program files\MailScan folder
  3. Type the command killproc Mailscan.exe and press Enter
  4. Rename the file Mailscan.exe to Mailscan.old
  5. Download the file from the link: http://download1.mwti.net/download/temp/MAILSCAN.exe
  6. Copy the new Mailscan.exe to C:\Program files\MailScan folder
  7. Restart the MailScan service from services.msc

With these changes MailScan will not delete any Microsoft Office attachments.



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