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| <B>Q. Why emails to a particular email-id (abc@localdomain.com) are getting quarantined by Mailscan. How do I exclude that email ID from content check? | <B>Q. Why emails to a particular email-id (abc@localdomain.com) are getting quarantined by Mailscan. How do I exclude that email ID from content check? | ||
| - | <B>Solution: </B> | + | Solution: </B> |
| If you get the emails to be quarantined due to content for a particular email account and the emails are genuine, we can add that email id in a white list for bypassing the content check. | If you get the emails to be quarantined due to content for a particular email account and the emails are genuine, we can add that email id in a white list for bypassing the content check. | ||
| '''To do so please follow the below mentioned procedure:''' | '''To do so please follow the below mentioned procedure:''' | ||
Revision as of 09:47, 20 September 2010
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MailScan - Troubleshooting
Solution: If you get the emails to be quarantined due to content for a particular email account and the emails are genuine, we can add that email id in a white list for bypassing the content check. To do so please follow the below mentioned procedure: |
