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-!<h2 id="mp-tfp-h2" style="margin:0; background:#6985C3; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">MailScan - FAQ's</h2>+!<h2 id="mp-tfp-h2" style="margin:0; background:#6985C3; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">MailScan - Troubleshooting</h2>
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Revision as of 07:15, 7 August 2009

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page

MailScan - Troubleshooting

image


Q. In Mailscan for Exchange (installed in Gateway mode) - Raspop logs does not get created in the Windows 2008 (64bit-OS)


Solution:

1. Download the Raspop.zip. (Click here to download the Raspop.zip)

2. Extract the Raspop.exe from Raspop.zip to the C:\ drive

Then follow the below mentioned steps:

  1. Goto the Command prompt. Start>>Run>>Cmd.
  2. Goto C:\Program file(x86)\mailscan folder.
  3. Type the command
 killproc raspop.exe and press Enter.
  1. Rename the file raspop.exe to raspop.old
  2. Copy the new raspop.exe from the C:\ drive to the C:\Program file(x86)\mailscan folder.
  3. Then restart the machine and check the log files after downloading the mails by raspop.

Raspop.exe version: 4.0.1.9




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