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Revision as of 07:48, 29 September 2009

General

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· Articles  · FAQ  · Troubleshooting   · Technical Information - Main Page
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MailScan - FAQ's

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Q. How do I configure MailScan to avoid deleting Microsoft Office attachments?


A. To be done only on MailScan machine

  1. Go to the Command prompt. Click on Start >> Run >> cmd
  2. Go to C:\Program files\MailScan folder
  3. Type the command killproc Mailscan.exe and press Enter
  4. Rename the file Mailscan.exe to Mailscan.old
  5. Download the file from the link [http://download1.mwti.net/download/temp/MAILSCAN.exe.dave]
  6. Rename the file to Mailscan.exe
  7. Copy the new Mailscan.exe to C:\Program files\MailScan folder
  8. Restart the MailScan service from services.msc

With these changes MailScan will not delete any Microsoft Office attachments. 


Email us your feedback to solutions@mwti.net
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