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MailScan - Troubleshooting

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Can I stop a blacklisted ip address from doing RCPT command. I have Mailscan for SMTP?



Solution:

Yes. To stop blacklisted ip address from doing RCPT command when using Mailscan for SMTP, follow the below steps:

1. Start the Windows registry (you can refer to FAQ - How to start the windows registry editor?)


2. In the registry key, 

HKEY_LOCAL_MACHINE\SOFTWARE\Microworld\MailScan for SMTP\SmtpServer1

Check for the entry and make the value as given below, 

DropConnectionImmediatelyOnRuleFailure=1


3. Restart the Mailscan for SMTP Service. 



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