eScan Blog
eScan Website
eScan Forum
eScan Feeds From eScan Wiki
(Difference between revisions)
| Revision as of 12:35, 14 June 2009 WikiSysop (Talk | contribs) ← Previous diff |
Revision as of 12:47, 14 June 2009 WikiSysop (Talk | contribs) Next diff → |
||
| Line 1: | Line 1: | ||
| [[Image:EScan.jpg|frame|right|100px]] | [[Image:EScan.jpg|frame|right|100px]] | ||
| - | <font color="blue"> | ||
| - | *[[Escan/english/eScan-FAQ1|What is eScan?]] | ||
| - | <!--*[[Escan/english/eScan-FAQ2|How to check the version of eScan?]]--> | + | *[[Escan/english/eScan-FAQ1|<font color="blue">What is eScan?]] |
| - | *[[Escan/english/eScan-FAQ3|What does eScan do?]] | + | |
| - | *[[Escan/english/eScan-FAQ4|What is the eScan Monitor?]] | + | <!--*[[Escan/english/eScan-FAQ2|<font color="blue">How to check the version of eScan?]]--> |
| + | *[[Escan/english/eScan-FAQ3|<font color="blue">What does eScan do?]] | ||
| - | *[[Escan/english/eScan-FAQ4-1|What is MWL?]] | + | *[[Escan/english/eScan-FAQ4|<font color="blue">What is the eScan Monitor?]] |
| - | *[[Escan/english/eScan-FAQ5|What is Proactive Scanning?]] | + | *[[Escan/english/eScan-FAQ4-1|<font color="blue">What is MWL?]] |
| - | *[[Escan/english/eScan-FAQ6|If I am receiving any infected email, can eScan disinfect that email?]] | + | *[[Escan/english/eScan-FAQ5|<font color="blue">What is Proactive Scanning?]] |
| - | *[[Escan/english/eScan-FAQ7|What is a Rule-set?]] | + | *[[Escan/english/eScan-FAQ6|<font color="blue">If I am receiving any infected email, can eScan disinfect that email?]] |
| - | *[[Escan/english/eScan-FAQ8|How does the Rule-set get updated?]] | + | *[[Escan/english/eScan-FAQ7|<font color="blue">What is a Rule-set?]] |
| - | *[[Escan/english/eScan-FAQ9|What is 'Content Security'?]] | + | *[[Escan/english/eScan-FAQ8|<font color="blue">How does the Rule-set get updated?]] |
| - | *[[Escan/english/eScan-FAQ10|What is the Announcement Server?]] | + | *[[Escan/english/eScan-FAQ9|<font color="blue">What is 'Content Security'?]] |
| - | *[[Escan/english/eScan-FAQ11|What is a disclaimer? Does it come with all editions of eScan?]] | + | *[[Escan/english/eScan-FAQ10|<font color="blue">What is the Announcement Server?]] |
| - | *[[Escan/english/eScan-FAQ12|How is eScan different to my current AntiVirus product?]] | + | *[[Escan/english/eScan-FAQ11|<font color="blue">What is a disclaimer? Does it come with all editions of eScan?]] |
| - | *[[Escan/english/eScan-FAQ13|But AntiVirus 'X' says that it scans my email messages.How is this different to eScan?]] | + | *[[Escan/english/eScan-FAQ12|<font color="blue">How is eScan different to my current AntiVirus product?]] |
| - | *[[Escan/english/eScan-FAQ14|Is eScan part of MailScan?]] | + | *[[Escan/english/eScan-FAQ13|<font color="blue">But AntiVirus 'X' says that it scans my email messages.How is this different to eScan?]] |
| - | *[[Escan/english/eScan-FAQ15|Why is eScan required for MailScan?]] | + | *[[Escan/english/eScan-FAQ14|<font color="blue">Is eScan part of MailScan?]] |
| - | *[[Escan/english/eScan-FAQ16|Can I install eScan on a Standalone PC?]] | + | *[[Escan/english/eScan-FAQ15|<font color="blue">Why is eScan required for MailScan?]] |
| - | *[[Escan/english/eScan-FAQ17|Is there more than one type of eScan?]] | + | *[[Escan/english/eScan-FAQ16|<font color="blue">Can I install eScan on a Standalone PC?]] |
| - | *[[Escan/english/eScan-FAQ18|What is the difference between the demonstration or Evaluation version of eScan software and fully licenced software?]] | + | *[[Escan/english/eScan-FAQ17|<font color="blue">Is there more than one type of eScan?]] |
| - | *[[Escan/english/eScan-FAQ19|How do I convert from Evaluation software to Licence software?]] | + | *[[Escan/english/eScan-FAQ18|<font color="blue">What is the difference between the demonstration or Evaluation version of eScan software and fully licenced software?]] |
| - | *[[Escan/english/eScan-FAQ20|How frequently is eScan's Virus Database updated?]] | + | *[[Escan/english/eScan-FAQ19|<font color="blue">How do I convert from Evaluation software to Licence software?]] |
| - | *[[Escan/english/eScan-FAQ21|How do we update eScan with the latest virus updates?]] | + | *[[Escan/english/eScan-FAQ20|<font color="blue">How frequently is eScan's Virus Database updated?]] |
| - | *[[Escan/english/eScan-FAQ22|Can we configure the frequency of update-checks?]] | + | *[[Escan/english/eScan-FAQ21|<font color="blue">How do we update eScan with the latest virus updates?]] |
| - | *[[Escan/english/eScan-FAQ23|Can eScan download updates via FTP or HTTP? Will it work through my normal Proxy or SOCKS Proxy Server?]] | + | *[[Escan/english/eScan-FAQ22|<font color="blue">Can we configure the frequency of update-checks?]] |
| - | *[[Escan/english/eScan-FAQ24|Can eScan download updates through my Firewall?]] | + | *[[Escan/english/eScan-FAQ23|<font color="blue">Can eScan download updates via FTP or HTTP? Will it work through my normal Proxy or SOCKS Proxy Server?]] |
| - | *[[Escan/english/eScan-FAQ25|What size update files does eScan have?]] | + | *[[Escan/english/eScan-FAQ24|<font color="blue">Can eScan download updates through my Firewall?]] |
| - | *[[Escan/english/eScan-FAQ26|How much time does eScan take to update?]] | + | *[[Escan/english/eScan-FAQ25|<font color="blue">What size update files does eScan have?]] |
| - | *[[Escan/english/eScan-FAQ28|How do eScan Clients get updated?]] | + | *[[Escan/english/eScan-FAQ26|<font color="blue">How much time does eScan take to update?]] |
| - | *[[Escan/english/eScan-FAQ29|Can I install eScan on any version of Windows?]] | + | *[[Escan/english/eScan-FAQ28|<font color="blue">How do eScan Clients get updated?]] |
| - | *[[Escan/english/eScan-FAQ30|Does eScan support database applications like Oracle Database, etc.?]] | + | *[[Escan/english/eScan-FAQ29|<font color="blue">Can I install eScan on any version of Windows?]] |
| - | *[[Escan/english/eScan-FAQ31|How does eScan scan my emails?]] | + | *[[Escan/english/eScan-FAQ30|<font color="blue">Does eScan support database applications like Oracle Database, etc.?]] |
| - | *[[Escan/english/eScan-FAQ31.1|I see that the antispam automatically creates a Spam folder and e-mail rule in Outlook Express. What e-mail clients get this level of support?]] | + | *[[Escan/english/eScan-FAQ31|<font color="blue">How does eScan scan my emails?]] |
| - | *[[Escan/english/eScan-FAQ31.1.1|If I'm using some off-brand e-mail client I can still use eScan's spam filtering, but I may have to create a Spam folder and message rule myself. Correct?]] | + | *[[Escan/english/eScan-FAQ31.1|<font color="blue">I see that the antispam automatically creates a Spam folder and e-mail rule in Outlook Express. What e-mail clients get this level of support?]] |
| - | *[[Escan/english/eScan-FAQ31.2|eScan filters the incoming POP3 e-mail stream for spam. Can it also filter any other types of accounts? IMAP? Exchange?]] | + | *[[Escan/english/eScan-FAQ31.1.1|<font color="blue">If I'm using some off-brand e-mail client I can still use eScan's spam filtering, but I may have to create a Spam folder and message rule myself. Correct?]] |
| - | *[[Escan/english/eScan-FAQ32|Does eScan scan when I am checking my Hotmail account?]] | + | *[[Escan/english/eScan-FAQ31.2|<font color="blue">eScan filters the incoming POP3 e-mail stream for spam. Can it also filter any other types of accounts? IMAP? Exchange?]] |
| - | *[[Escan/english/eScan-FAQ32.1|Can any PC be configured as the eScan Server?]] | + | *[[Escan/english/eScan-FAQ32|<font color="blue">Does eScan scan when I am checking my Hotmail account?]] |
| - | *[[Escan/english/eScan-FAQ32.2|What are the requirements for eScan Server?]] | + | *[[Escan/english/eScan-FAQ32.1|<font color="blue">Can any PC be configured as the eScan Server?]] |
| - | *[[Escan/english/eScan-FAQ33|If I make one PC as eScan Server, can I work on that PC? Does it need to be a dedicated PC?]] | + | *[[Escan/english/eScan-FAQ32.2|<font color="blue">What are the requirements for eScan Server?]] |
| - | *[[Escan/english/eScan-FAQ33.1|What is the pre-requisite before deploying eScan installation / rule-sets on client systems from the eScan Management Console?]] | + | *[[Escan/english/eScan-FAQ33|<font color="blue">If I make one PC as eScan Server, can I work on that PC? Does it need to be a dedicated PC?]] |
| - | *[[Escan/english/eScan-FAQ34|Do I need to define the Server's IP address on the eScan Client?]] | + | *[[Escan/english/eScan-FAQ33.1|<font color="blue">What is the pre-requisite before deploying eScan installation / rule-sets on client systems from the eScan Management Console?]] |
| - | *[[Escan/english/eScan-FAQ35|If I change the IP address of my eScan Server or in case I change my eScan Server, do I need to re-configure all the Clients with the eScan Server's new IP address?]] | + | *[[Escan/english/eScan-FAQ34|<font color="blue">Do I need to define the Server's IP address on the eScan Client?]] |
| - | *[[Escan/english/eScan-FAQ36|Can I have multiple eScan Servers? If Yes, Why?]] | + | *[[Escan/english/eScan-FAQ35|<font color="blue">If I change the IP address of my eScan Server or in case I change my eScan Server, do I need to re-configure all the Clients with the eScan Server's new IP address?]] |
| - | <!--*[[Escan/english/eScan-FAQ37|How do I Configure an eScan Server as a 'Master eScan Server'? How do I then configure the other eScan Servers?]]--> | + | *[[Escan/english/eScan-FAQ36|<font color="blue">Can I have multiple eScan Servers? If Yes, Why?]] |
| - | *[[Escan/english/eScan-FAQ38|Can I configure two eScan Servers as Masters, for redundancy?]] | + | |
| - | *[[Escan/english/eScan-FAQ39|Does eScan updates flow across different networks, sub-networks?]] | + | <!--*[[Escan/english/eScan-FAQ37|<font color="blue">How do I Configure an eScan Server as a 'Master eScan Server'? How do I then configure the other eScan Servers?]]--> |
| + | *[[Escan/english/eScan-FAQ38|<font color="blue">Can I configure two eScan Servers as Masters, for redundancy?]] | ||
| - | *[[Escan/english/eScan-FAQ39.1|How can I download updates for my eScan clients version 9 from an eScan Server version 10?]] | + | *[[Escan/english/eScan-FAQ39|<font color="blue">Does eScan updates flow across different networks, sub-networks?]] |
| - | *[[Escan/english/eScan-FAQ40|How can I check that eScan has recently updated?]] | + | *[[Escan/english/eScan-FAQ39.1|<font color="blue">How can I download updates for my eScan clients version 9 from an eScan Server version 10?]] |
| - | *[[Escan/english/eScan-FAQ41|Can I restrict the user from disabling eScan? If Yes, how?]] | + | *[[Escan/english/eScan-FAQ40|<font color="blue">How can I check that eScan has recently updated?]] |
| - | *[[Escan/english/eScan-FAQ42|Can I manually configure the Rule-sets to meet my own requirements?]] | + | *[[Escan/english/eScan-FAQ41|<font color="blue">Can I restrict the user from disabling eScan? If Yes, how?]] |
| - | *[[Escan/english/eScan-FAQ43|Does eScan support all email clients?]] | + | *[[Escan/english/eScan-FAQ42|<font color="blue">Can I manually configure the Rule-sets to meet my own requirements?]] |
| - | *[[Escan/english/eScan-FAQ44|While installing eScan do I have to change any settings in my email clients?]] | + | *[[Escan/english/eScan-FAQ43|<font color="blue">Does eScan support all email clients?]] |
| - | *[[Escan/english/eScan-FAQ45|What happens if we have instructed eScan to delete the email having restricted contents?]] | + | *[[Escan/english/eScan-FAQ44|<font color="blue">While installing eScan do I have to change any settings in my email clients?]] |
| - | *[[Escan/english/eScan-FAQ46|Can I have scheduled Scanning in eScan?]] | + | *[[Escan/english/eScan-FAQ45|<font color="blue">What happens if we have instructed eScan to delete the email having restricted contents?]] |
| - | *[[Escan/english/eScan-FAQ47|Will eScan cause instability & performance hit?]] | + | *[[Escan/english/eScan-FAQ46|<font color="blue">Can I have scheduled Scanning in eScan?]] |
| - | *[[Escan/english/eScan-FAQ48|Is there a possibility of the application timing out when eScan is doing the scanning?]] | + | *[[Escan/english/eScan-FAQ47|<font color="blue">Will eScan cause instability & performance hit?]] |
| - | *[[Escan/english/eScan-FAQ49|Are there any compability issues with MS-MWL?]] | + | *[[Escan/english/eScan-FAQ48|<font color="blue">Is there a possibility of the application timing out when eScan is doing the scanning?]] |
| - | *[[Escan/english/eScan-FAQ50|After installing eScan, is there a slowdown in the PC performance?]] | + | *[[Escan/english/eScan-FAQ49|<font color="blue">Are there any compability issues with MS-MWL?]] |
| - | *[[Escan/english/eScan-FAQ51|Does Installation of eScan slow down the network?]] | + | *[[Escan/english/eScan-FAQ50|<font color="blue">After installing eScan, is there a slowdown in the PC performance?]] |
| - | *[[Escan/english/eScan-FAQ52|Does eScan gives total virus protection from all latest viruses?]] | + | *[[Escan/english/eScan-FAQ51|<font color="blue">Does Installation of eScan slow down the network?]] |
| - | *[[Escan/english/eScan-FAQ53|Does eScan also scan email messages and attachments?]] | + | *[[Escan/english/eScan-FAQ52|<font color="blue">Does eScan gives total virus protection from all latest viruses?]] |
| - | *[[Escan/english/eScan-FAQ54|Can I scan my network drives from one PC?]] | + | *[[Escan/english/eScan-FAQ53|<font color="blue">Does eScan also scan email messages and attachments?]] |
| - | *[[Escan/english/eScan-FAQ55|Does eScan prompt the user if it finds a virus?]] | + | *[[Escan/english/eScan-FAQ54|<font color="blue">Can I scan my network drives from one PC?]] |
| - | *[[Escan/english/eScan-FAQ56|What is Online or Real-Time protection?]] | + | *[[Escan/english/eScan-FAQ55|<font color="blue">Does eScan prompt the user if it finds a virus?]] |
| - | *[[Escan/english/eScan-FAQ57|At the time of booting, will eScan scan my Memory, Master Boot Record and Partition Table?]] | + | *[[Escan/english/eScan-FAQ56|<font color="blue">What is Online or Real-Time protection?]] |
| - | *[[Escan/english/eScan-FAQ58|Can eScan be deployed over the network using the Microsoft Management Console (MMC)?]] | + | *[[Escan/english/eScan-FAQ57|<font color="blue">At the time of booting, will eScan scan my Memory, Master Boot Record and Partition Table?]] |
| - | *[[Escan/english/eScan-FAQ59|I have installed eScan & because of some problem, I had to uninstall it. But I am unable to browse the Internet & do other Internet activities! How should I bring my computer back to normal?]] | + | *[[Escan/english/eScan-FAQ58|<font color="blue">Can eScan be deployed over the network using the Microsoft Management Console (MMC)?]] |
| - | *[[Escan/english/eScan-FAQ60|After installing eScan, I am unable to browse the Network Neighbourhood! What could be wrong?]] | + | *[[Escan/english/eScan-FAQ59|<font color="blue">I have installed eScan & because of some problem, I had to uninstall it. But I am unable to browse the Internet & do other Internet activities! How should I bring my computer back to normal?]] |
| - | *[[Escan/english/eScan-FAQ61|When I have more than 250-300 eScan clients connected to my eScan Server, the CPU utilization goes upto 100%!]] | + | *[[Escan/english/eScan-FAQ60|<font color="blue">After installing eScan, I am unable to browse the Network Neighbourhood! What could be wrong?]] |
| - | *[[Escan/english/eScan-FAQ62|On eScan Clients, I want to change the Mail-Server IP number to which warning messages should be sent. How do I do it from the eScan Server?]] | + | *[[Escan/english/eScan-FAQ61|<font color="blue">When I have more than 250-300 eScan clients connected to my eScan Server, the CPU utilization goes upto 100%!]] |
| - | *[[Escan/english/eScan-FAQ63|When I upgrade my eScan, after running the setup file,the progress bar gets stuck at 0% & doesn't move at all! What could be done?]] | + | *[[Escan/english/eScan-FAQ62|<font color="blue">On eScan Clients, I want to change the Mail-Server IP number to which warning messages should be sent. How do I do it from the eScan Server?]] |
| - | *[[Escan/english/eScan-FAQ64|How do I retrieve any of the emails that has been quarantined by eScan inside the Quarantine Folder?]] | + | *[[Escan/english/eScan-FAQ63|<font color="blue">When I upgrade my eScan, after running the setup file,the progress bar gets stuck at 0% & doesn't move at all! What could be done?]] |
| - | <!--*[[Escan/english/eScan-FAQ65|My Windows 2000 machine reboots randomly after installation of eScan. Else I do not see my network neighbourhood after installing eScan! But, if I put AVK Monitor Service on manual mode and after the DeskTop loads, start Monitor,everything works properly. What should I do?]]--> | + | |
| - | <!--*[[Escan/english/eScan-FAQ66|After eScan is installed, we are unable to run some 16-bit applications.But as soon as I uninstall eScan, the programs start working! What should I do?]]--> | + | *[[Escan/english/eScan-FAQ64|<font color="blue">How do I retrieve any of the emails that has been quarantined by eScan inside the Quarantine Folder?]] |
| - | <!--*[[Escan/english/eScan-FAQ67|I do not want to see any of the eScan icons on my task-tray.How can I set this up?]]--> | + | <!--*[[Escan/english/eScan-FAQ65|<font color="blue">My Windows 2000 machine reboots randomly after installation of eScan. Else I do not see my network neighbourhood after installing eScan! But, if I put AVK Monitor Service on manual mode and after the DeskTop loads, start Monitor,everything works properly. What should I do?]]--> |
| + | |||
| + | <!--*[[Escan/english/eScan-FAQ66|<font color="blue">After eScan is installed, we are unable to run some 16-bit applications.But as soon as I uninstall eScan, the programs start working! What should I do?]]--> | ||
| + | <!--*[[Escan/english/eScan-FAQ67|<font color="blue">I do not want to see any of the eScan icons on my task-tray.How can I set this up?]]--> | ||
| <!--*[[Escan/english/eScan-FAQ68|Whenever we install eScan on to our Windows 2000 Terminal Server,we lose connection with printers connected to an Intel netport express 10/100 print server! What do we do?]]--> | <!--*[[Escan/english/eScan-FAQ68|Whenever we install eScan on to our Windows 2000 Terminal Server,we lose connection with printers connected to an Intel netport express 10/100 print server! What do we do?]]--> | ||
| - | *[[Escan/english/eScan-FAQ69|Also when the auto-update runs there is activity showing in the WWW proxy in WinGate. It appears that eScan is trying to go to http://www.microworldsystems.com/sendinfo. Any ideas why the auto update would try to go to that URL?]] | + | *[[Escan/english/eScan-FAQ69|<font color="blue">Also when the auto-update runs there is activity showing in the WWW proxy in WinGate. It appears that eScan is trying to go to http://www.microworldsystems.com/sendinfo. Any ideas why the auto update would try to go to that URL?]] |
| - | *[[Escan/english/eScan-FAQ70|How do I deploy the customised warning messages I have created on my eScan Server to all my eScan clients?]] | + | *[[Escan/english/eScan-FAQ70|<font color="blue">How do I deploy the customised warning messages I have created on my eScan Server to all my eScan clients?]] |
| - | *[[Escan/english/eScan-FAQ71|I have installed eScan on my Laptops. Now my Laptop never does a clean shutdown! It just seems to wait indefinitely. What could be done?]] | + | *[[Escan/english/eScan-FAQ71|<font color="blue">I have installed eScan on my Laptops. Now my Laptop never does a clean shutdown! It just seems to wait indefinitely. What could be done?]] |
| - | *[[Escan/english/eScan-FAQ72|Client is using Novell Netware 4.11. All email comes in through | + | *[[Escan/english/eScan-FAQ72|<font color="blue">Client is using Novell Netware 4.11. All email comes in through Wingate proxy server located on Windows 2000 PRO system. If the workstations are protected with escan and the email server is protected does the netware server need a scanner for viruses?]] |
| - | Wingate proxy server located on Windows 2000 PRO system. If the workstations are protected with escan and the email server is protected does the netware server need a scanner for viruses?]] | + | |
| <!--*[[Escan/english/eScan-FAQ73|After installing/upgrading MailScan on 95/98/Me, my machine does not shutdown properly. What should I do?]]--> | <!--*[[Escan/english/eScan-FAQ73|After installing/upgrading MailScan on 95/98/Me, my machine does not shutdown properly. What should I do?]]--> | ||
| <!--*[[Escan/english/eScan-FAQ74|On Windows NT/2000, whenever I start my machine, I get access-violation error on CLNTFILE.EXE! What should I do?]]--> | <!--*[[Escan/english/eScan-FAQ74|On Windows NT/2000, whenever I start my machine, I get access-violation error on CLNTFILE.EXE! What should I do?]]--> | ||
| - | *[[Escan/english/eScan-FAQ75|I had a customer reporting that with eScan installed, his XP machine was constantly crashing (BSOD) with an error referencing avkfilt.sys.All other XP machines on the network, running the same version of eScan, were experiencing no problems! What could be the possible remedy?]] | + | *[[Escan/english/eScan-FAQ75|<font color="blue">I had a customer reporting that with eScan installed, his XP machine was constantly crashing (BSOD) with an error referencing avkfilt.sys.All other XP machines on the network, running the same version of eScan, were experiencing no problems! What could be the possible remedy?]] |
| <!--*[[Escan/english/eScan-FAQ76|This customer was reporting that when he attempted to start eScan on a Windows 95B machine, he was getting the error that the 'dciman32.dll file was either missing or corrupt'. We tried deleting this file and putting on a fresh copy from the Windows CAB files, also tried copying the file from another Win95 machine that was running eScan. But neither of these approaches worked! What should be tried?]]--> | <!--*[[Escan/english/eScan-FAQ76|This customer was reporting that when he attempted to start eScan on a Windows 95B machine, he was getting the error that the 'dciman32.dll file was either missing or corrupt'. We tried deleting this file and putting on a fresh copy from the Windows CAB files, also tried copying the file from another Win95 machine that was running eScan. But neither of these approaches worked! What should be tried?]]--> | ||
| Line 164: | Line 163: | ||
| version.For new version, contact mwti.net". Why is this so?]]--> | version.For new version, contact mwti.net". Why is this so?]]--> | ||
| <!--*[[Escan/english/eScan-FAQ79|Whenever I start eScan, I get an error "The Server is not currently Operating. Jobs will not be run automatically."! What should I do to remove the error?]]--> | <!--*[[Escan/english/eScan-FAQ79|Whenever I start eScan, I get an error "The Server is not currently Operating. Jobs will not be run automatically."! What should I do to remove the error?]]--> | ||
| - | *[[Escan/english/eScan-FAQ80|I have installed eScan on my machine. But it does not scan emails sent using my Outlook Express! What could be the problem? I use Microsoft Proxy Client to access my Mail Server.]] | + | *[[Escan/english/eScan-FAQ80|<font color="blue">I have installed eScan on my machine. But it does not scan emails sent using my Outlook Express! What could be the problem? I use Microsoft Proxy Client to access my Mail Server.]] |
| - | *[[Escan/english/eScan-FAQ81|I have the ZoneAlarm Firewall installed. After installing eScan,I keep gettings messages from ZoneAlarm about download.exe, trayicos.exe, etc. trying to connect to the Internet! What should I do?]] | + | *[[Escan/english/eScan-FAQ81|<font color="blue">I have the ZoneAlarm Firewall installed. After installing eScan,I keep gettings messages from ZoneAlarm about download.exe, trayicos.exe, etc. trying to connect to the Internet! What should I do?]] |
| - | *[[Escan/english/eScan-FAQ82|Can I have multiple anti-virus softwares / programs running on my PC simultaneously?]] | + | *[[Escan/english/eScan-FAQ82|<font color="blue">Can I have multiple anti-virus softwares / programs running on my PC simultaneously?]] |
| - | *[[Escan/english/eScan-FAQ83|After installation of eScan,it asks me for a reboot. After reboot, the installation continues, but it yet again asks me for a reboot!!! How should I get over this problem?]] | + | *[[Escan/english/eScan-FAQ83|<font color="blue">After installation of eScan,it asks me for a reboot. After reboot, the installation continues, but it yet again asks me for a reboot!!! How should I get over this problem?]] |
| <!--*[[Escan/english/eScan-FAQ84|A yellow spot is visible on the red shield at the bottom of the taskbar.Please clarify and suggest how to remove this spot.]]--> | <!--*[[Escan/english/eScan-FAQ84|A yellow spot is visible on the red shield at the bottom of the taskbar.Please clarify and suggest how to remove this spot.]]--> | ||
| <!--*[[Escan/english/eScan-FAQ85|I get a message saying "Cannot create filelist.lst!". What should be done?]]--> | <!--*[[Escan/english/eScan-FAQ85|I get a message saying "Cannot create filelist.lst!". What should be done?]]--> | ||
| - | *[[Escan/english/eScan-FAQ86|I have installed eScan on my Windows 2000 computer. When I login as an Administrator, everything works fine. But if I login as an ordinary user, my mails & web stop working! What could be the problem?]] | + | *[[Escan/english/eScan-FAQ86|<font color="blue">I have installed eScan on my Windows 2000 computer. When I login as an Administrator, everything works fine. But if I login as an ordinary user, my mails & web stop working! What could be the problem?]] |
| <!--*[[Escan/english/eScan-FAQ87|eScan quarantined/deleted a file "sample.exe" and tagged it as a worm.But now my machine is useless. Any program we double-click, and error comes which says "Windows cannot find sample.exe! This program is needed for opening file of 'Application'. What should be done?]]--> | <!--*[[Escan/english/eScan-FAQ87|eScan quarantined/deleted a file "sample.exe" and tagged it as a worm.But now my machine is useless. Any program we double-click, and error comes which says "Windows cannot find sample.exe! This program is needed for opening file of 'Application'. What should be done?]]--> | ||
| <!--*[[Escan/english/eScan-FAQ88|I have installed eScan on Windows 2000.When I login as an administrator,it works properly. But, when a normal user logs in, it seems eScan doesn't work! Why should this happen?]]--> | <!--*[[Escan/english/eScan-FAQ88|I have installed eScan on Windows 2000.When I login as an administrator,it works properly. But, when a normal user logs in, it seems eScan doesn't work! Why should this happen?]]--> | ||
| <!--*[[Escan/english/eScan-FAQ89|I have right-clicked on eScan icon & opened eScan for Windows. But I cannot see any of the folders on my network drives! Why should this happen?]]--> | <!--*[[Escan/english/eScan-FAQ89|I have right-clicked on eScan icon & opened eScan for Windows. But I cannot see any of the folders on my network drives! Why should this happen?]]--> | ||
| - | *[[Escan/english/eScan-FAQ90|I have installed eScan on my Windows XP Pro. When I log in as an | + | *[[Escan/english/eScan-FAQ90|<font color="blue">I have installed eScan on my Windows XP Pro. When I log in as an administrator, all functions work fine. But if I login as a normal user, Outlook and other Net related functions stop working! What should be done?]] |
| - | administrator, all functions work fine. But if I login as a normal user, Outlook and other Net related functions stop working! What should be done?]] | + | |
| - | *[[Escan/english/eScan-FAQ91|Are there any incompatibility issues between Zone Alarm Basic and | + | *[[Escan/english/eScan-FAQ91|<font color="blue">Are there any incompatibility issues between Zone Alarm Basic and eScan/MailScan?]] |
| - | eScan/MailScan?]] | + | |
| - | *[[Escan/english/eScan-FAQ92|My eScan clients are unable to recognize the eScan Server! The Server | + | *[[Escan/english/eScan-FAQ92|<font color="blue">My eScan clients are unable to recognize the eScan Server! The Server does make proper announcements & no errors are logged too. What should be done?]] |
| - | does make proper announcements & no errors are logged too. What should be done?]] | + | |
| <!--*[[Escan/english/eScan-FAQ93|After installing eScan, it takes lot of time for my machine to boot. What is the reason?]]--> | <!--*[[Escan/english/eScan-FAQ93|After installing eScan, it takes lot of time for my machine to boot. What is the reason?]]--> | ||
| - | *[[Escan/english/eScan-FAQ94|How does Limited Filter Mode Firewall in eScan ver.10 works?]] | + | *[[Escan/english/eScan-FAQ94|<font color="blue">How does Limited Filter Mode Firewall in eScan ver.10 works?]] |
| - | *[[Escan/english/eScan-FAQ95|How does Interactive Filter Mode Firewall in eScan ver.10 works?]] | + | *[[Escan/english/eScan-FAQ95|<font color="blue">How does Interactive Filter Mode Firewall in eScan ver.10 works?]] |
| - | *[[Escan/english/eScan-FAQ96|How to start the windows registry editor?]] | + | *[[Escan/english/eScan-FAQ96|<font color="blue">How to start the windows registry editor?]] |
| - | *[[Escan/english/eScan-FAQ97|How to take the backup of windows registry?]] | + | *[[Escan/english/eScan-FAQ97|<font color="blue">How to take the backup of windows registry?]] |
| - | *[[Escan/english/eScan-FAQ98|Can I manually install eScan Corporate as a client using the setup file cwn2k3ek.exe without being prompted for the default mode message "Do you want to make this System as the eScan Server?"]] | + | *[[Escan/english/eScan-FAQ98|<font color="blue">Can I manually install eScan Corporate as a client using the setup file cwn2k3ek.exe without being prompted for the default mode message "Do you want to make this System as the eScan Server?"]] |
| Line 204: | Line 200: | ||
| - | *[[Escan/english/eScan-Lic-FAQ1|After applying the eScan License Key, the "Invalid License Key" message pops up ]] | + | *[[Escan/english/eScan-Lic-FAQ1|<font color="blue">After applying the eScan License Key, the "Invalid License Key" message pops up ]] |
| - | *[[Escan/english/eScan-Lic-FAQ2|I am getting this message "Incorrect System Date! Please Check your system Date and Time" when applying the license key]] | + | *[[Escan/english/eScan-Lic-FAQ2|<font color="blue">I am getting this message "Incorrect System Date! Please Check your system Date and Time" when applying the license key]] |
| - | *[[Escan/english/eScan-Lic-FAQ3|When adding the eScan key I get the message "Key Already exists".]] | + | *[[Escan/english/eScan-Lic-FAQ3|<font color="blue">When adding the eScan key I get the message "Key Already exists".]] |
| - | *[[Escan/english/eScan-Lic-FAQ4|I am getting the message "Activation failed! Please check your proxy-settings and try again later"]] | + | *[[Escan/english/eScan-Lic-FAQ4|<font color="blue">I am getting the message "Activation failed! Please check your proxy-settings and try again later"]] |
| - | *[[Escan/english/eScan-Lic-FAQ5|License key was already activated elsewhere or the key does not belong to this computer]] | + | *[[Escan/english/eScan-Lic-FAQ5|<font color="blue">License key was already activated elsewhere or the key does not belong to this computer]] |
| - | *[[Escan/english/eScan-Lic-FAQ6|Invalid License Key! Please Check your System Date and Time]] | + | *[[Escan/english/eScan-Lic-FAQ6|<font color="blue">Invalid License Key! Please Check your System Date and Time]] |
| - | *[[Escan/english/eScan-Lic-FAQ7|Whenever I apply the eScan License key I get this message "Key not present in our database".]] | + | *[[Escan/english/eScan-Lic-FAQ7|<font color="blue">Whenever I apply the eScan License key I get this message "Key not present in our database".]] |
| - | *[[Escan/english/eScan-Lic-FAQ8|Message: Sorry! another Standard Key can not be added before activating the existing Standard KeyKey not present in our database]] | + | *[[Escan/english/eScan-Lic-FAQ8|<font color="blue">Message: Sorry! another Standard Key can not be added before activating the existing Standard KeyKey not present in our database]] |
| - | *[[Escan/english/eScan-Lic-FAQ9|Why am I getting "Invalid Activation Code" when I apply the eScan Activation Code?]] | + | *[[Escan/english/eScan-Lic-FAQ9|<font color="blue">Why am I getting "Invalid Activation Code" when I apply the eScan Activation Code?]] |
| - | *[[Escan/english/eScan-Lic-FAQ11|This License Key is for Version 9x.To upgrade to version 10, please type the following link in your internet browser http://www.mwti.net/v10upgrade or email to support@mwti.net'. I am getting this message after upgrading to eScan 10 version.]] | + | *[[Escan/english/eScan-Lic-FAQ11|<font color="blue">This License Key is for Version 9x.To upgrade to version 10, please type the following link in your internet browser http://www.mwti.net/v10upgrade or email to support@mwti.net'. I am getting this message after upgrading to eScan 10 version.]] |
Revision as of 12:47, 14 June 2009
- How do I retrieve any of the emails that has been quarantined by eScan inside the Quarantine Folder?
- After installation of eScan,it asks me for a reboot. After reboot, the installation continues, but it yet again asks me for a reboot!!! How should I get over this problem?
- I have installed eScan on my Windows 2000 computer. When I login as an Administrator, everything works fine. But if I login as an ordinary user, my mails & web stop working! What could be the problem?
FAQ's on eScan License Keys
Email us your feedback to solutions@mwti.net
