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{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;"
-<!--+|style="text-align:left;"|'''Languages :'''&nbsp;&nbsp;'''·''' [[EPC|<font size=1.5 color="blue">English</font>]]&nbsp;&nbsp;'''·''' [[Escan/latinspanish/protection|<font size=1.5 color="blue">Latin Spanish</font>]]&nbsp;&nbsp;'''·''' [[Escan/italian/protection|<font size=1.5
 +color="blue">Italian</font>]]&nbsp;&nbsp;'''·''' [[Escan/chinese/EPC|<font size=1.5 color="blue">Chinese (traditional)</font>]]
 +|}
 +{| class="wikitable" border="0"
 + 
 +{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;"
| style="width:56%; color:#000;" | | style="width:56%; color:#000;" |
{| style="width:280px; border:none; background:none;" {| style="width:280px; border:none; background:none;"
-| [[Image:mwti_logo.gif|frame|left|100px|<!--We add confidence to computing]]+| [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]]
|} |}
---> 
|width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;|
-<B>General</B>+&nbsp;<B>General</B>
* [[Main Page|<font color="blue">Home</font>]] * [[Main Page|<font color="blue">Home</font>]]
* [[Marketing|<font color="blue">Marketing</font>]] * [[Marketing|<font color="blue">Marketing</font>]]
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* [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]]
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-<B>Knowledgebase</B>+&nbsp;<B>Knowledgebase</B>
* [[Technical Info|<font color="blue">Technical Information</font>]] * [[Technical Info|<font color="blue">Technical Information</font>]]
* [[Beta Testing|<font color="blue">Beta Testing</font>]] * [[Beta Testing|<font color="blue">Beta Testing</font>]]
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* [[User Guide|<font color="blue">User Guides</font>]] * [[User Guide|<font color="blue">User Guides</font>]]
|width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" |
-<B> Support </B>+&nbsp;<B><p>&nbsp;&nbsp;Support</p></B>
* [[EMail|<font color="blue">eMail</font>]] * [[EMail|<font color="blue">eMail</font>]]
* [[Online Chat|<font color="blue">Online Chat</font>]] * [[Online Chat|<font color="blue">Online Chat</font>]]
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* [[Forums|<font color="blue">Forums</font>]] * [[Forums|<font color="blue">Forums</font>]]
|} |}
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{| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;"
| style="width:15%; color:#000;" | | style="width:15%; color:#000;" |
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| [[Image:Mailscan_write.JPG]] | [[Image:Mailscan_write.JPG]]
|} |}
-|style="text-align:left;"|'''·''' [[Escan/english/MailscanScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]+|style="text-align:left;"|'''·''' [[Escan/english/MailscanScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-FAQ|<font size=1.5 color="blue">FAQ</font>]]&nbsp;&nbsp;'''·''' [[Escan/english/MailScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]]&nbsp;&nbsp;'''·''' [[User Guide|<font size=1.5 color="blue">User Guide</font>]]
|style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]] |style="text-align:right;"|&nbsp;&nbsp;'''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]]
 +|}
 +
 +{| class="wikitable" border="0"
|} |}

Revision as of 06:27, 4 June 2010

Languages :  · English  · Latin Spanish  · Italian  · Chinese (traditional)

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Image:Mailscan_write.JPG
· Articles  · FAQ  · Troubleshooting  · User Guide   · Technical Information - Main Page

MailScan - FAQ's

image

Q. How can I configure MailScan to avoid deletion of Microsoft Office attachments?


A. To be done only on MailScan machine

  1. Go to the Command prompt. Click on Start >> Run >> cmd
  2. Go to C:\Program files\MailScan folder
  3. Type the command killproc Mailscan.exe and press Enter
  4. Rename the file Mailscan.exe to Mailscan.old
  5. Download the file from the link: http://download1.mwti.net/download/temp/MAILSCAN.exe
  6. Copy the new Mailscan.exe to C:\Program files\MailScan folder
  7. Restart the MailScan service from services.msc

With these changes MailScan will not delete any Microsoft Office attachments. 


Email us your feedback to solutions@mwti.net
Retrieved from "https://wiki.escanav.com/wiki/index.php/Escan/english/MailScan-FAQ6"

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