eScan Blog
eScan Website
eScan Forum
eScan Feeds From eScan Wiki
(Difference between revisions)
| Revision as of 08:45, 21 April 2010 WikiSysop (Talk | contribs) ← Previous diff |
Revision as of 06:27, 4 June 2010 WikiSysop (Talk | contribs) Next diff → |
||
| Line 2: | Line 2: | ||
| |- | |- | ||
| {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | ||
| - | <!-- | + | |style="text-align:left;"|'''Languages :''' '''·''' [[EPC|<font size=1.5 color="blue">English</font>]] '''·''' [[Escan/latinspanish/protection|<font size=1.5 color="blue">Latin Spanish</font>]] '''·''' [[Escan/italian/protection|<font size=1.5 |
| + | color="blue">Italian</font>]] '''·''' [[Escan/chinese/EPC|<font size=1.5 color="blue">Chinese (traditional)</font>]] | ||
| + | |} | ||
| + | {| class="wikitable" border="0" | ||
| + | |||
| + | {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | ||
| | style="width:56%; color:#000;" | | | style="width:56%; color:#000;" | | ||
| {| style="width:280px; border:none; background:none;" | {| style="width:280px; border:none; background:none;" | ||
| - | | [[Image:mwti_logo.gif|frame|left|100px|<!--We add confidence to computing]] | + | | [[Image:Escan_wikipedia.jpg|left|<!--We add confidence to computing-->]] |
| |} | |} | ||
| - | --> | ||
| |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| | |width="1000pt" style="width:11%; font-size:95%;" white-space:nowrap;| | ||
| - | <B>General</B> | + | <B>General</B> |
| * [[Main Page|<font color="blue">Home</font>]] | * [[Main Page|<font color="blue">Home</font>]] | ||
| * [[Marketing|<font color="blue">Marketing</font>]] | * [[Marketing|<font color="blue">Marketing</font>]] | ||
| Line 15: | Line 19: | ||
| * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | * [[Marketing/Advertisement|<font color="blue">Advertisement</font>]] | ||
| |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%; white-space:nowrap;" | | ||
| - | <B>Knowledgebase</B> | + | <B>Knowledgebase</B> |
| * [[Technical Info|<font color="blue">Technical Information</font>]] | * [[Technical Info|<font color="blue">Technical Information</font>]] | ||
| * [[Beta Testing|<font color="blue">Beta Testing</font>]] | * [[Beta Testing|<font color="blue">Beta Testing</font>]] | ||
| Line 21: | Line 25: | ||
| * [[User Guide|<font color="blue">User Guides</font>]] | * [[User Guide|<font color="blue">User Guides</font>]] | ||
| |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | |width="1000pt" style="width:11%; font-size:95%;white-space:nowrap;" | | ||
| - | <B> Support </B> | + | <B><p> Support</p></B> |
| * [[EMail|<font color="blue">eMail</font>]] | * [[EMail|<font color="blue">eMail</font>]] | ||
| * [[Online Chat|<font color="blue">Online Chat</font>]] | * [[Online Chat|<font color="blue">Online Chat</font>]] | ||
| Line 28: | Line 32: | ||
| * [[Forums|<font color="blue">Forums</font>]] | * [[Forums|<font color="blue">Forums</font>]] | ||
| |} | |} | ||
| - | |||
| {| class="wikitable" border="0" | {| class="wikitable" border="0" | ||
| - | |- | + | |} |
| + | |||
| {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | {| id="mp-topbanner" style="width:100%; background:#fcfcfc; margin-top:1.2em; border:1px solid #ccc;" | ||
| | style="width:15%; color:#000;" | | | style="width:15%; color:#000;" | | ||
| Line 36: | Line 40: | ||
| | [[Image:Mailscan_write.JPG]] | | [[Image:Mailscan_write.JPG]] | ||
| |} | |} | ||
| - | |style="text-align:left;"|'''·''' [[Escan/english/MailscanScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]] '''·''' [[Escan/english/MailScan-FAQ|<font size=1.5 color="blue">FAQ</font>]] '''·''' [[Escan/english/MailScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]] | + | |style="text-align:left;"|'''·''' [[Escan/english/MailscanScan-Articles|<font size=1.5 color="blue" align="left">Articles</font>]] '''·''' [[Escan/english/MailScan-FAQ|<font size=1.5 color="blue">FAQ</font>]] '''·''' [[Escan/english/MailScan-Troubleshooting|<font size=1.5 color="blue">Troubleshooting</font>]] '''·''' [[User Guide|<font size=1.5 color="blue">User Guide</font>]] |
| |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]] | |style="text-align:right;"| '''·''' [[Technical Info|<font size=1.5 color="blue">Technical Information - Main Page</font>]] | ||
| |} | |} | ||
| + | {| class="wikitable" border="0" | ||
| + | |} | ||
| !<h2 id="mp-tfp-h2" style="margin:0; background:#6985C3; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">MailScan - FAQ's</h2> | !<h2 id="mp-tfp-h2" style="margin:0; background:#6985C3; font-size:120%; font-weight:bold; border:10 solid #afa3bf; text-align:left; color:#000; padding:0.2em 0.4em">MailScan - FAQ's</h2> | ||
Revision as of 06:27, 4 June 2010
| Languages : · English · Latin Spanish · Italian · Chinese (traditional) |
|
General |
Knowledgebase |
Support |
| · Articles · FAQ · Troubleshooting · User Guide | · Technical Information - Main Page |
MailScan - FAQ's
Q.After Installing MailScan, users/recepients receive a notification emails with :
Subject: MailScan found an email having Virus or objectionable content!
Email removed at the SMTP/POP3 Gateway for one of the following reasons. 1. It had a virus. 2. It had objectionable content. 3. The sender email-id was banned. 4. The email itself was corrupted.
We apologise for any inconvenience.
Solution:
This notification message received is by design in MailScan.
When a mail is downloaded by a Mail Server, it is scanned by MailScan at the Transport Layer of the OSI and then delivered to the mail server. During the scanning process, if the mail has any Restricted Attachments / Viruses, it is either deleted or forwarded to the Administrator by MailScan. Since the mail server has initiated and established the connection to download the mails, it has to receive a mail to complete the connection session. Hence, MailScan has to generate this notification to avoid the application from being crashed.
A workaround to stop this message from being delivered to your INBOX, you can define a RULE-SET in the mail-clients (like outlook express) that mails with the above subject should be deleted or moved to a predefines folder.
