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| <B>General</B> | <B>General</B> | ||
| - | * [http://www.mwti.net/<font color="blue">MicroWorld Website</font>] | + | * <span class="plainlinks neverexpand">[http://www.mwti.net/<font color="blue">MicroWorld Website</font>]</span> |
| * [[Main Page|<font color="blue">MicroWorld WIKI</font>]] | * [[Main Page|<font color="blue">MicroWorld WIKI</font>]] | ||
| * [[Marketing|<font color="blue">Marketing</font>]] | * [[Marketing|<font color="blue">Marketing</font>]] | ||
| Line 107: | Line 107: | ||
| ==eScan Configuration== | ==eScan Configuration== | ||
| - | # [[Escan/english/eScan-FAQ7|<font color="blue">What is a Rule-set?</font>]] | + | # [[Escan/english/eScan-FAQ7|<font color="blue">What is Rule-Set?</font>]] |
| - | # [[Escan/english/eScan-FAQ8|<font color="blue">How does the Rule-set get updated?</font>]] | + | # [[Escan/english/eScan-FAQ8|<font color="blue">How does Rule-Set get updated?</font>]] |
| - | # [[Escan/english/eScan-FAQ42|<font color="blue">Can I manually configure the Rule-sets to meet my own requirements?</font>]] | + | # [[Escan/english/eScan-FAQ42|<font color="blue">Can I manually configure Rule-Set to meet my requirements?</font>]] |
| # [[Escan/english/eScan-FAQ16|<font color="blue">Can I install eScan on a Standalone PC?</font>]] | # [[Escan/english/eScan-FAQ16|<font color="blue">Can I install eScan on a Standalone PC?</font>]] | ||
| # [[Escan/english/eScan-FAQ17|<font color="blue">Is there more than one type of eScan?</font>]] | # [[Escan/english/eScan-FAQ17|<font color="blue">Is there more than one type of eScan?</font>]] | ||
| # [[Escan/english/eScan-FAQ29|<font color="blue">Can I install eScan on any version of Windows?</font>]] | # [[Escan/english/eScan-FAQ29|<font color="blue">Can I install eScan on any version of Windows?</font>]] | ||
| - | # [[Escan/english/eScan-FAQ32.1|<font color="blue">Can any PC be configured as the eScan Server?</font>]] | + | # [[Escan/english/eScan-FAQ32.1|<font color="blue">Can any PC be configured as eScan Server?</font>]] |
| # [[Escan/english/eScan-FAQ32.2|<font color="blue">What are the requirements for eScan Server?</font>]] | # [[Escan/english/eScan-FAQ32.2|<font color="blue">What are the requirements for eScan Server?</font>]] | ||
| # [[Escan/english/eScan-FAQ33|<font color="blue">Do I need a dedicated system for eScan Server?</font>]] | # [[Escan/english/eScan-FAQ33|<font color="blue">Do I need a dedicated system for eScan Server?</font>]] | ||
| - | # [[Escan/english/eScan-FAQ33.1|<font color="blue">What is the pre-requisite before deploying eScan installation / rule-sets on client systems from the eScan Management Console?</font>]] | + | # [[Escan/english/eScan-FAQ33.1|<font color="blue">What is the Pre-requisite before deploying eScan installation / Rule-Set on client system from eScan Management Console?</font>]] |
| - | # [[Escan/english/eScan-FAQ34|<font color="blue">Do I need to define the Server's IP address on the eScan Client?</font>]] | + | # [[Escan/english/eScan-FAQ34|<font color="blue">Do I need to define the Server's IP Address on the eScan Client?</font>]] |
| - | # [[Escan/english/eScan-FAQ35|<font color="blue">If I change the IP address of my eScan Server or in case I change my eScan Server, do I need to re-configure all the Clients with the eScan Server's new IP address?</font>]] | + | # [[Escan/english/eScan-FAQ35|<font color="blue">If I change the IP Address of my eScan Server or in case I change my eScan Server, do I need to re-configure all the eScan clients with the eScan Server's new IP Address?</font>]] |
| - | # [[Escan/english/eScan-FAQ36|<font color="blue">Can I have multiple eScan Servers? If Yes, Why?</font>]] | + | # [[Escan/english/eScan-FAQ36|<font color="blue">Can I have multiple eScan Server? If Yes, How?</font>]] |
| - | # [[Escan/english/eScan-FAQ38|<font color="blue">Can I configure two eScan Servers as Masters, for redundancy?</font>]] | + | # [[Escan/english/eScan-FAQ38|<font color="blue">Can I configure two eScan Servers as Master, for redundancy?</font>]] |
| # [[Escan/english/eScan-FAQ41|<font color="blue">Can I restrict the user from disabling eScan? If Yes, how?</font>]] | # [[Escan/english/eScan-FAQ41|<font color="blue">Can I restrict the user from disabling eScan? If Yes, how?</font>]] | ||
| - | # [[Escan/english/eScan-FAQ44|<font color="blue">While installing eScan do I have to change any settings in my email clients?</font>]] | + | # [[Escan/english/eScan-FAQ44|<font color="blue">While installing eScan do I have to change any settings in my email client?</font>]] |
| # [[Escan/english/eScan-FAQ49|<font color="blue">Are there any compatibility issues with MS-MWL?</font>]] | # [[Escan/english/eScan-FAQ49|<font color="blue">Are there any compatibility issues with MS-MWL?</font>]] | ||
| # [[Escan/english/eScan-FAQ58|<font color="blue">Can eScan be deployed over the network using the Microsoft Management Console (MMC)?</font>]] | # [[Escan/english/eScan-FAQ58|<font color="blue">Can eScan be deployed over the network using the Microsoft Management Console (MMC)?</font>]] | ||
| - | # [[Escan/english/eScan-FAQ59|<font color="blue">I have installed eScan & because of some problem, I had to uninstall it. But I am unable to browse the Internet & do other Internet activities! How should I bring my computer back to normal?</font>]] | + | # [[Escan/english/eScan-FAQ59|<font color="blue">I have installed eScan and due to some problem, I had to uninstall it. But now I am unable to browse the Internet and do other Internet activities. How can I restore my computer back to normal?</font>]] |
| - | # [[Escan/english/eScan-FAQ60|<font color="blue">After installing eScan, I am unable to browse the Network Neighbourhood! What could be wrong?</font>]] | + | # [[Escan/english/eScan-FAQ60|<font color="blue">After installing eScan, I am unable to browse the Network Neighbourhood.What could be wrong?</font>]] |
| # [[Escan/english/eScan-FAQ61|<font color="blue">When I have more than 250-300 eScan clients connected to my eScan Server, the CPU utilization goes upto 100%?</font>]] | # [[Escan/english/eScan-FAQ61|<font color="blue">When I have more than 250-300 eScan clients connected to my eScan Server, the CPU utilization goes upto 100%?</font>]] | ||
| - | # [[Escan/english/eScan-FAQ62|<font color="blue">On eScan Clients, I want to change the Mail-Server IP number to which warning messages should be sent. How do I do it from the eScan Server?</font>]] | + | # [[Escan/english/eScan-FAQ62|<font color="blue">On eScan Clients, I want to change the Mail-Server IP number to which warning messages should be sent. How can I do it from eScan Server?</font>]] |
| - | # [[Escan/english/eScan-FAQ63|<font color="blue">When I upgrade my eScan, after running the setup file,the progress bar gets stuck at 0% & doesn't move at all! What could be done?</font>]] | + | # [[Escan/english/eScan-FAQ63|<font color="blue">When I upgrade my eScan, after running the setup file, the progress bar gets stuck at 0% and does not move at all.What should I do?</font>]] |
| - | # [[Escan/english/eScan-FAQ64|<font color="blue">How do I retrieve any of the emails that has been quarantined by eScan inside the Quarantine Folder?</font>]] | + | # [[Escan/english/eScan-FAQ64|<font color="blue">How do I retrieve emails that has been quarantined by eScan inside the Quarantine Folder?</font>]] |
| - | # [[Escan/english/eScan-FAQ69|<font color="blue">Also when the auto-update runs there is activity showing in the WWW proxy in WinGate. It appears that eScan is trying to go to http://www.microworldsystems.com/sendinfo. Any ideas why the auto update would try to go to that URL?</font>]] | + | # [[Escan/english/eScan-FAQ69|<font color="blue">When the auto-update runs there is activity running on the WWW proxy in WinGate. It appears that eScan is trying to go to http://www.microworldsystems.com/sendinfo. Any idea why does auto update go to that URL?</font>]] |
| - | # [[Escan/english/eScan-FAQ70|<font color="blue">How do I deploy the customized warning messages I have created on my eScan Server to all my eScan clients?</font>]] | + | # [[Escan/english/eScan-FAQ70|<font color="blue">How do I deploy customized warning messages I have created on my eScan Server to all my eScan clients?</font>]] |
| - | # [[Escan/english/eScan-FAQ71|<font color="blue">I have installed eScan on my Laptops. Now my Laptop never does a clean shutdown! It just seems to wait indefinitely. What could be done? </font>]] | + | # [[Escan/english/eScan-FAQ71|<font color="blue">I have installed eScan on my Laptop. Now my Laptop never does a clean shutdown. It just seems to wait indefinitely. What should I do? </font>]] |
| - | # [[Escan/english/eScan-FAQ72|<font color="blue">Client is using Novell Netware 4.11. All email comes in through Wingate proxy server located on Windows 2000 PRO system. If the workstations are protected with escan and the email server is protected does the netware server need a scanner for viruses?</font>]] | + | # [[Escan/english/eScan-FAQ72|<font color="blue">Client is using Novell Netware 4.11. All email comes in through Wingate Proxy Server located on Windows 2000 Professional system. If the workstations are protected with eScan and the email server is also protected, does the Netware Server needs a scanner for viruses?</font>]] |
| <!--*[[Escan/english/eScan-FAQ2|<font color="blue">How to check the version of eScan?]]--> | <!--*[[Escan/english/eScan-FAQ2|<font color="blue">How to check the version of eScan?]]--> | ||
| <!--*[[Escan/english/eScan-FAQ37|<font color="blue">How do I Configure an eScan Server as a 'Master eScan Server'? How do I then configure the other eScan Servers?]]--> | <!--*[[Escan/english/eScan-FAQ37|<font color="blue">How do I Configure an eScan Server as a 'Master eScan Server'? How do I then configure the other eScan Servers?]]--> | ||
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| <!--*[[Escan/english/eScan-FAQ78|When I run the setup from the CD, I get an error "This is old | <!--*[[Escan/english/eScan-FAQ78|When I run the setup from the CD, I get an error "This is old | ||
| version.For new version, contact mwti.net". Why is this so?]]--> | version.For new version, contact mwti.net". Why is this so?]]--> | ||
| - | <!--*[[Escan/english/eScan-FAQ79|Whenever I start eScan, I get an error "The Server is not currently Operating. Jobs will not be run automatically."! What should I do to remove the error?]]--> | + | <!--*[[Escan/english/eScan-FAQ79|Whenever I start eScan, I get an error "The Server is not currently Operating. Jobs will not be run automatically."! What must I do to remove the error?]]--> |
| <!--*[[Escan/english/eScan-FAQ84|A yellow spot is visible on the red shield at the bottom of the taskbar.Please clarify and suggest how to remove this spot.]]--> | <!--*[[Escan/english/eScan-FAQ84|A yellow spot is visible on the red shield at the bottom of the taskbar.Please clarify and suggest how to remove this spot.]]--> | ||
| <!--*[[Escan/english/eScan-FAQ85|I get a message saying "Cannot create filelist.lst!". What should be done?]]--> | <!--*[[Escan/english/eScan-FAQ85|I get a message saying "Cannot create filelist.lst!". What should be done?]]--> | ||
| Line 154: | Line 154: | ||
| <!--*[[Escan/english/eScan-FAQ89|I have right-clicked on eScan icon & opened eScan for Windows. But I cannot see any of the folders on my network drives! Why should this happen?]]--> | <!--*[[Escan/english/eScan-FAQ89|I have right-clicked on eScan icon & opened eScan for Windows. But I cannot see any of the folders on my network drives! Why should this happen?]]--> | ||
| <!--*[[Escan/english/eScan-FAQ93|After installing eScan, it takes lot of time for my machine to boot. What is the reason?]]--> | <!--*[[Escan/english/eScan-FAQ93|After installing eScan, it takes lot of time for my machine to boot. What is the reason?]]--> | ||
| - | # [[Escan/english/eScan-FAQ75|<font color="blue">I had a customer reporting that with eScan installed, his XP machine was constantly crashing (BSOD) with an error referencing avkfilt.sys.All other XP machines on the network, running the same version of eScan, were experiencing no problems! What could be the possible remedy?</font>]] | + | # [[Escan/english/eScan-FAQ75|<font color="blue">I had a customer reporting that with eScan installed, his XP machine was constantly crashing (BSOD) with an error referencing '''avkfilt.sys'''.All other XP machines on the network, running the same version of eScan, were experiencing no problems! What could be the possible remedy?</font>]] |
| - | # [[Escan/english/eScan-FAQ80|<font color="blue">I have installed eScan on my machine. But it does not scan emails sent using my Outlook Express! What could be the problem? I use Microsoft Proxy Client to access my Mail Server.?</font>]] | + | # [[Escan/english/eScan-FAQ80|<font color="blue">I have installed eScan on my machine. But it does not scan emails sent using Outlook Express. What could be the problem? I use Microsoft Proxy Client to access my Mail Server.?</font>]] |
| - | # [[Escan/english/eScan-FAQ81|<font color="blue">I have the ZoneAlarm Firewall installed. After installing eScan,I keep gettings messages from ZoneAlarm about download.exe, trayicos.exe, etc. trying to connect to the Internet! What should I do?</font>]] | + | # [[Escan/english/eScan-FAQ81|<font color="blue">I have installed ZoneAlarm Firewall. After installing eScan,I keep getting messages from ZoneAlarm about download.exe, trayicos.exe, etc. trying to connect to Internet. What should I do?</font>]] |
| - | # [[Escan/english/eScan-FAQ82|<font color="blue">Can I have multiple anti-virus softwares / programs running on my PC simultaneously?</font>]] | + | # [[Escan/english/eScan-FAQ82|<font color="blue">Can I have multiple Anti-Virus softwares / programs running on my PC simultaneously?</font>]] |
| - | # [[Escan/english/eScan-FAQ83|<font color="blue">After installation of eScan,it asks me for a reboot. After reboot, the installation continues, but it yet again asks me for a reboot!!! How should I get over this problem?</font>]] | + | # [[Escan/english/eScan-FAQ83|<font color="blue">During installation of eScan,it asks me for a reboot. After rebooting, the installation continues, again asking me for a reboot.What should I do?</font>]] |
| - | # [[Escan/english/eScan-FAQ86|<font color="blue">I have installed eScan on my Windows 2000 computer. When I login as an Administrator, everything works fine. But if I login as an ordinary user, my mails & web stop working! What could be the problem?</font>]] | + | # [[Escan/english/eScan-FAQ86|<font color="blue">I have installed eScan on my Windows 2000 computer. When I login as an Administrator, everything works fine. But if I login as an ordinary user, my mails and web stop working. What should I do?</font>]] |
| # [[Escan/english/eScan-FAQ90|<font color="blue">I have installed eScan on my Windows XP Pro. When I log in as an administrator, all functions work fine. But if I login as a normal user, Outlook and other Net related functions stop working! What should be done?</font>]] | # [[Escan/english/eScan-FAQ90|<font color="blue">I have installed eScan on my Windows XP Pro. When I log in as an administrator, all functions work fine. But if I login as a normal user, Outlook and other Net related functions stop working! What should be done?</font>]] | ||
| # [[Escan/english/eScan-FAQ91|<font color="blue">Are there any incompatibility issues between Zone Alarm Basic and eScan/MailScan?</font>]] | # [[Escan/english/eScan-FAQ91|<font color="blue">Are there any incompatibility issues between Zone Alarm Basic and eScan/MailScan?</font>]] | ||
| - | # [[Escan/english/eScan-FAQ92|<font color="blue">My eScan clients are unable to recognize the eScan Server! The Server does make proper announcements & no errors are logged too. What should be done? </font>]] | + | # [[Escan/english/eScan-FAQ92|<font color="blue">My eScan clients are unable to recognize the eScan Server. The Server does make proper announcements and no errors are logged too. What should be done? </font>]] |
| # [[Escan/english/eScan-FAQ54|<font color="blue">Can I scan my network drives from one PC?</font>]] | # [[Escan/english/eScan-FAQ54|<font color="blue">Can I scan my network drives from one PC?</font>]] | ||
| - | # [[Escan/english/eScan-FAQ98|<font color="blue">Can I manually install eScan Corporate as a client using the setup file cwn2k3ek.exe without being prompted for the default mode message "Do you want to make this System as the eScan Server?</font>]] | + | # [[Escan/english/eScan-FAQ98|<font color="blue">Can I manually install eScan Corporate as a client using the setup file '''cwn2k3ek.exe''' without being prompted for the default mode message "Do you want to make this System as eScan Server?</font>]] |
| - | # [[Escan/english/eScan-FAQ99|<font color="blue">While deploying rule set on the client system with the Merge Option selected from the eScan Management Console, the rule sets does not merge with the existing rules on the clients. How does the Merge Option work?</font>]] | + | # [[Escan/english/eScan-FAQ99|<font color="blue">While deploying Rule-Set on the client system with the Merge Option selected from eScan Management Console, the Rule-Set does not merge with the existing rules on the client. How does the Merge Option work?</font>]] |
| - | # [[Escan/english/eScan-FAQ100|<font color="blue">How can I block an USB drive access completely in eScan version 10?</font>]] | + | # [[Escan/english/eScan-FAQ100|<font color="blue">How can I block an USB drive access in eScan version 10?</font>]] |
| - | # [[Escan/english/eScan-FAQ101|<font color="blue">After installing eScan on Windows 2008 64 bit edition, DNS, ADS doesn't work and also not able to connect to internet or LAN?</font>]] | + | # [[Escan/english/eScan-FAQ101|<font color="blue">After installing eScan on Windows 2008 64 Bit Edition, DNS, ADS does not work and are not able to connect to internet or LAN?</font>]] |
| # [[Escan/english/eScan-FAQ102|<font color="blue">How do I remove Firewall driver without uninstalling eScan?</font>]] | # [[Escan/english/eScan-FAQ102|<font color="blue">How do I remove Firewall driver without uninstalling eScan?</font>]] | ||
| # [[Escan/english/eScan-FAQ103|<font color="blue">How do I install Firewall driver?</font>]] | # [[Escan/english/eScan-FAQ103|<font color="blue">How do I install Firewall driver?</font>]] | ||
| - | # [[Escan/english/eScan-FAQ109|<font color="blue">What does the entry “deleteflags” does under MailScan.ini?</font>]] | + | # [[Escan/english/eScan-FAQ109|<font color="blue">What does the entry '''deleteflags''' does under MailScan.ini?</font>]] |
| - | # [[Escan/english/eScan-FAQ116|<font color="blue">Can eScan take the backup of infected file before disinfecting it?</font>]] | + | # [[Escan/english/eScan-FAQ116|<font color="blue">Can eScan take backup of infected files before disinfecting it?</font>]] |
| - | # [[Escan/english/eScan-FAQ117|<font color="blue">Is there any utility to add multiple email ids in Auto-Spam White list in eScan?</font>]] | + | # [[Escan/english/eScan-FAQ117|<font color="blue">Is there any utility to add multiple email IDs in eScan Auto-Spam Whitelist?</font>]] |
| - | # [[Escan/english/eScan-FAQ119|<font color="blue">A lot of disk space is occupied by eScan “FBackUp” folder in my Local Drive. What is the use and how can we stop this?</font>]] | + | # [[Escan/english/eScan-FAQ119|<font color="blue">A lot of disk space is occupied by eScan '''FBackUp''' folder in my Local Drive. What is the use and how can we configure it?</font>]] |
| - | # [[Escan/english/eScan-FAQ121|<font color="blue">How can I display IP address of client computers under "Normal View" in eScan Management Console?</font>]] | + | # [[Escan/english/eScan-FAQ121|<font color="blue">How can I display IP Address of client computers under "Normal View" in eScan Management Console?</font>]] |
| <!--# [[Escan/english/eScan-FAQ122|<font color="blue">How can I configure my system to block eScan Popups?</font>]]--><br/> | <!--# [[Escan/english/eScan-FAQ122|<font color="blue">How can I configure my system to block eScan Popups?</font>]]--><br/> | ||
